---
description: Learn more about iCallina price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: iCallina Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [iCallina](/software/1110335/iCallina)

# iCallina

Canonical: https://www.capterra.co.za/software/1110335/iCallina

> iCallina is AI receptionist software automating scheduling, inquiries, and insurance checks for dental clinics in 60+ languages.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses iCallina?

Single and multi-location dental clinics, orthodontic practices, and dental groups (DSOs) in Spain seeking 24/7 bilingual (natural voice) AI reception and PMS scheduling.

## About the vendor

- **Company**: iCallina

## Commercial Context

- **Starting Price**: €319,00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Transparent monthly and annual subscription plans with no hidden fees, designed for dental clinics in Spain (20% discount and €499 setup fee waived with annual billing):

• Essential Plan (€319/month billed annually or €399/month billed monthly):
  - 800 AI conversation minutes / month (1 clinic location)
  - Turnkey setup and onboarding
  - Native multilingual voice (Spanish / Catalan / English + 60+ languages)
  - Two-way API sync with dental PMS (Gesden, Nemotec, Klinikare, and more)
  - Priority support (\< 2-hour response time)

• Growth Plan – Recommended (€559/month billed annually or €699/month billed monthly):
  - Everything in Essential, plus:
  - 1,300 AI conversation minutes / month (up to 2 clinic locations)
  - Automated web lead callback in under 60 seconds
  - Local server (Gesden G5) and API PMS synchronization
  - Full WhatsApp suite (text, SMS, voice calls, and voice notes)

• Enterprise Plan (Custom pricing for multi-location dental groups):
  - Everything in Growth, plus:
  - Custom AI minute volume and unlimited clinic locations
  - Custom architecture and integrations
  - Caller ID automatic patient recognition
  - Dedicated 24/7 account manager
- **Target Audience**: 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Catalan, English, French, German, Italian, Portuguese, Spanish
- **Available Countries**: Spain

## Features

- Appointment Management
- Autonomous Task Execution
- CRM Integration
- Communications Management
- Dashboard
- Inquiry Routing
- Natural Language Processing
- Speech Recognition

## Integrations (9 total)

- Dentalink
- Google Calendar
- Google Calendar Extension
- Make
- Microsoft 365
- Microsoft Outlook
- WhatsApp
- WhatsApp Business Suite
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [AI Agents for Customer Support](https://www.capterra.co.za/directory/34696/ai-agents-for-customer-support/software)

## Related Categories

- [AI Agents for Customer Support](https://www.capterra.co.za/directory/34696/ai-agents-for-customer-support/software)
- [Dental Software](https://www.capterra.co.za/directory/20027/dental/software)

## Alternatives

1. [Freshdesk](https://www.capterra.co.za/software/124981/freshdesk) — 4.5/5 (3494 reviews)
2. [Zoho Desk](https://www.capterra.co.za/software/169505/zoho-desk) — 4.5/5 (2216 reviews)
3. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1788 reviews)
4. [Fin](https://www.capterra.co.za/software/1077853/Fin) — 4.5/5 (1153 reviews)
5. [TeamSupport](https://www.capterra.co.za/software/87908/teamsupport) — 4.5/5 (850 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1110335/iCallina)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10054866/iCallina/> |
| en-AE | <https://www.capterra.ae/software/1110335/iCallina> |
| en-AU | <https://www.capterra.com.au/software/1110335/iCallina> |
| en-CA | <https://www.capterra.ca/software/1110335/iCallina> |
| en-GB | <https://www.capterra.co.uk/software/1110335/iCallina> |
| en-IE | <https://www.capterra.ie/software/1110335/iCallina> |
| en-IL | <https://www.capterra.co.il/software/1110335/iCallina> |
| en-IN | <https://www.capterra.in/software/1110335/iCallina> |
| en-NZ | <https://www.capterra.co.nz/software/1110335/iCallina> |
| en-SG | <https://www.capterra.com.sg/software/1110335/iCallina> |
| en-ZA | <https://www.capterra.co.za/software/1110335/iCallina> |

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