---
description: Learn more about VisionCX price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VisionCX Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [VisionCX](/software/1107694/VisionCX)

# VisionCX

Canonical: https://www.capterra.co.za/software/1107694/VisionCX

> VisionCX is CX research software helping businesses collect WhatsApp surveys, analyze feedback, and automate support tickets.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses VisionCX?

All company

## About the vendor

- **Company**: VisionCX

## Commercial Context

- **Starting Price**: R$119,00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Customizable Questions
- Customizable Templates
- Data Import/Export
- Email Marketing
- Feedback Management
- Offline Response Collection
- Question Branching
- Question Library
- Skip Logic
- URL Customization

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Survey Software](https://www.capterra.co.za/directory/30092/survey/software)

## Alternatives

1. [Typeform](https://www.capterra.co.za/software/137289/typeform) — 4.7/5 (971 reviews)
2. [Mailchimp](https://www.capterra.co.za/software/110228/mailchimp) — 4.5/5 (17646 reviews)
3. [Google Forms](https://www.capterra.co.za/software/176571/google-forms) — 4.7/5 (11491 reviews)
4. [SurveyMonkey](https://www.capterra.co.za/software/32728/surveymonkey) — 4.6/5 (10477 reviews)
5. [Connecteam](https://www.capterra.co.za/software/153140/connecteam) — 4.6/5 (5301 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1107694/VisionCX)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10052281/VisionCX/> |
| en-AE | <https://www.capterra.ae/software/1107694/VisionCX> |
| en-AU | <https://www.capterra.com.au/software/1107694/VisionCX> |
| en-CA | <https://www.capterra.ca/software/1107694/VisionCX> |
| en-GB | <https://www.capterra.co.uk/software/1107694/VisionCX> |
| en-IE | <https://www.capterra.ie/software/1107694/VisionCX> |
| en-IL | <https://www.capterra.co.il/software/1107694/VisionCX> |
| en-IN | <https://www.capterra.in/software/1107694/VisionCX> |
| en-NZ | <https://www.capterra.co.nz/software/1107694/VisionCX> |
| en-SG | <https://www.capterra.com.sg/software/1107694/VisionCX> |
| en-ZA | <https://www.capterra.co.za/software/1107694/VisionCX> |

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