---
description: Learn more about Beside price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Beside Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Business Phone Systems](/directory/31101/business-phone-systems/software) > [Beside](/software/1107537/Beside)

# Beside

Canonical: https://www.capterra.co.za/software/1107537/Beside

> AI receptionist software that handles calls, qualifies leads, schedules appointments, and automates follow-ups for businesses.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Beside?

US small and micro businesses that run on their phone — home services, trades, construction, real estate, salons and local shops. Solo owners and teams under 10 who can't afford to miss a call.

## About the vendor

- **Company**: Interface

## Commercial Context

- **Starting Price**: US$29,99
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Automated Attendant
- PBX
- Voice Mail

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Business Phone Systems](https://www.capterra.co.za/directory/31101/business-phone-systems/software)

## Alternatives

1. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1787 reviews)
2. [RingEX](https://www.capterra.co.za/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews)
3. [Bitrix24](https://www.capterra.co.za/software/113540/bitrix24) — 4.2/5 (997 reviews)
4. [Nextiva](https://www.capterra.co.za/software/175788/nextiva) — 4.6/5 (919 reviews)
5. [Ringover](https://www.capterra.co.za/software/169627/ringover) — 4.7/5 (883 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1107537/Beside)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10052122/Beside/> |
| en-AE | <https://www.capterra.ae/software/1107537/Beside> |
| en-AU | <https://www.capterra.com.au/software/1107537/Beside> |
| en-CA | <https://www.capterra.ca/software/1107537/Beside> |
| en-GB | <https://www.capterra.co.uk/software/1107537/Beside> |
| en-IE | <https://www.capterra.ie/software/1107537/Beside> |
| en-IL | <https://www.capterra.co.il/software/1107537/Beside> |
| en-IN | <https://www.capterra.in/software/1107537/Beside> |
| en-NZ | <https://www.capterra.co.nz/software/1107537/Beside> |
| en-SG | <https://www.capterra.com.sg/software/1107537/Beside> |
| en-ZA | <https://www.capterra.co.za/software/1107537/Beside> |

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