---
description: Learn more about Callbook price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Callbook Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [Callbook](/software/1106623/Callbook)

# Callbook

Canonical: https://www.capterra.co.za/software/1106623/Callbook

> Callbook is AI software that answers calls, books appointments, manages customers, and tracks growth for service businesses.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Callbook?

Small home-service businesses and contractors — HVAC, plumbing, electrical, garage door, handyman, roofing and related trades. Solo operators and small teams who miss calls while out on the job.

## About the vendor

- **Company**: Callbook

## Commercial Context

- **Starting Price**: US$19,99
- **Pricing model**: Flat Rate
- **Pricing Details**: Callbook offers two plan families, billed monthly. SMS plans (missed-call text-back + two-way SMS inbox): Lite $19.99/mo, Lite Plus $39.99/mo, Lite Pro $69.99/mo. Voice plans (full AI receptionist that answers calls 24/7 in English and Spanish, qualifies callers, and books jobs): Starter $79/mo with 250 minutes, Growth $149/mo with 500 minutes, Pro $299/mo with 1,500 minutes. All plans include the CRM, estimates and invoices, and review requests. Full details at getcallbook.com/pricing.
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Russian, Spanish
- **Available Countries**: Argentina, Brazil, Canada, Chile, Colombia, France, Germany, Peru, United States, Uruguay

## Features

- Billing & Invoicing
- Contact Database
- Dispatch Management
- Mobile Access
- Quotes/Estimates
- Scheduling
- Service History
- Work Order Management

## Integrations (2 total)

- Google Calendar
- QuickBooks Online

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Field Service Management Software](https://www.capterra.co.za/directory/10009/field-service-management/software)

## Alternatives

1. [EyeOnTask](https://www.capterra.co.za/software/180409/eye-on-task) — 4.8/5 (75 reviews)
2. [ICS Flow](https://www.capterra.co.za/software/1005820/pics) — 4.6/5 (5 reviews)
3. [Geo Rep](https://www.capterra.co.za/software/1016048/geo-rep) (0 reviews)
4. [GSMtasks](https://www.capterra.co.za/software/149699/gsmtasks) — 4.7/5 (35 reviews)
5. [FSM Grid](https://www.capterra.co.za/software/1014929/fsm-grid) — 5.0/5 (2 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1106623/Callbook)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10051243/Callbook/> |
| en-AE | <https://www.capterra.ae/software/1106623/Callbook> |
| en-AU | <https://www.capterra.com.au/software/1106623/Callbook> |
| en-CA | <https://www.capterra.ca/software/1106623/Callbook> |
| en-GB | <https://www.capterra.co.uk/software/1106623/Callbook> |
| en-IE | <https://www.capterra.ie/software/1106623/Callbook> |
| en-IL | <https://www.capterra.co.il/software/1106623/Callbook> |
| en-IN | <https://www.capterra.in/software/1106623/Callbook> |
| en-NZ | <https://www.capterra.co.nz/software/1106623/Callbook> |
| en-SG | <https://www.capterra.com.sg/software/1106623/Callbook> |
| en-ZA | <https://www.capterra.co.za/software/1106623/Callbook> |

-----

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