---
description: Learn more about True RMA price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: True RMA Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Authentication Software](/directory/31218/authentication/software) > [True RMA](/software/1105319/True-RMA)

# True RMA

Canonical: https://www.capterra.co.za/software/1105319/True-RMA

> True RMA is software using AI and human review to help ecommerce merchants detect and prevent fraud in return management.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses True RMA?

eCommerce merchants dealing in high-value items that are vulnerable to AI-assisted return fraud.

## About the vendor

- **Company**: True RMA

## Commercial Context

- **Starting Price**: US$8,00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Features

- Multi-Factor Authentication

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Authentication Software](https://www.capterra.co.za/directory/31218/authentication/software)

## Alternatives

1. [Ondato](https://www.capterra.co.za/software/201476/ondato) — 4.8/5 (13 reviews)
2. [ManageEngine ADSelfService Plus](https://www.capterra.co.za/software/172556/adselfservice-plus) — 4.6/5 (58 reviews)
3. [MagicEndpoint](https://www.capterra.co.za/software/1063047/magicendpoint) (0 reviews)
4. [LastPass](https://www.capterra.co.za/software/151988/lastpass) — 4.6/5 (2785 reviews)
5. [Okta](https://www.capterra.co.za/software/119653/okta) — 4.7/5 (944 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1105319/True-RMA)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10049904/True-RMA/> |
| en-AE | <https://www.capterra.ae/software/1105319/True-RMA> |
| en-AU | <https://www.capterra.com.au/software/1105319/True-RMA> |
| en-CA | <https://www.capterra.ca/software/1105319/True-RMA> |
| en-GB | <https://www.capterra.co.uk/software/1105319/True-RMA> |
| en-IE | <https://www.capterra.ie/software/1105319/True-RMA> |
| en-IL | <https://www.capterra.co.il/software/1105319/True-RMA> |
| en-IN | <https://www.capterra.in/software/1105319/True-RMA> |
| en-NZ | <https://www.capterra.co.nz/software/1105319/True-RMA> |
| en-SG | <https://www.capterra.com.sg/software/1105319/True-RMA> |
| en-ZA | <https://www.capterra.co.za/software/1105319/True-RMA> |

-----

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