---
description: Learn more about Helferdesk price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Helferdesk Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/30976/healthcare-crm/software) > [Helferdesk](/software/1105146/Helferdesk)

# Helferdesk

Canonical: https://www.capterra.co.za/software/1105146/Helferdesk

> Helferdesk is caregiving software that manages schedules, collects digital confirmations, and submits claims to care funds.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Helferdesk?

he primary audience consists of professional everyday assistance providers ("Alltagshilfe-Anbieter") in Germany who are accredited to bill services through state nursing care insurance funds.

## About the vendor

- **Company**: Helferdesk

## Commercial Context

- **Starting Price**: €19,00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: German
- **Available Countries**: Germany

## Features

- Appointment Management
- Contact Management
- Document Management
- Mobile Access
- Scheduling

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Healthcare CRM Software](https://www.capterra.co.za/directory/30976/healthcare-crm/software)

## Alternatives

1. [Bitrix24](https://www.capterra.co.za/software/113540/bitrix24) — 4.2/5 (999 reviews)
2. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (6987 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.co.za/software/61368/salesforce) — 4.4/5 (18802 reviews)
4. [HubSpot CRM](https://www.capterra.co.za/software/152373/hubspot-crm) — 4.5/5 (4477 reviews)
5. [Pipedrive](https://www.capterra.co.za/software/132666/pipedrive) — 4.5/5 (3058 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1105146/Helferdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10049742/Helferdesk/> |
| en-AE | <https://www.capterra.ae/software/1105146/Helferdesk> |
| en-AU | <https://www.capterra.com.au/software/1105146/Helferdesk> |
| en-CA | <https://www.capterra.ca/software/1105146/Helferdesk> |
| en-GB | <https://www.capterra.co.uk/software/1105146/Helferdesk> |
| en-IE | <https://www.capterra.ie/software/1105146/Helferdesk> |
| en-IL | <https://www.capterra.co.il/software/1105146/Helferdesk> |
| en-IN | <https://www.capterra.in/software/1105146/Helferdesk> |
| en-NZ | <https://www.capterra.co.nz/software/1105146/Helferdesk> |
| en-SG | <https://www.capterra.com.sg/software/1105146/Helferdesk> |
| en-ZA | <https://www.capterra.co.za/software/1105146/Helferdesk> |

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