---
description: Learn more about Emporiqa price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Emporiqa Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Emporiqa](/software/1104932/Emporiqa)

# Emporiqa

Canonical: https://www.capterra.co.za/software/1104932/Emporiqa

> AI chatbot that closes sales for e-commerce. Recommends from your catalog, handles objections, and walks shoppers to checkout.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Emporiqa?

Online stores on WooCommerce (WordPress), Magento, PrestaShop, Drupal Commerce, Sylius, or Shopware 6, especially mid to large catalogs where shoppers need help finding and buying the right product.

## About the vendor

- **Company**: Rosel Group

## Commercial Context

- **Starting Price**: US$0,00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Emporiqa uses simple pay-as-you-go pricing. There is no monthly base fee and no per-seat charge. You pay $0.25 per conversation, and every account includes unlimited team members and all features.&#10;&#10;Every new account starts with $25 of signup credit (about 100 conversations), applied automatically at your first store. No credit card is required to sign up, and the credit does not expire while your store is active. A card is requested only once the signup credit runs out.&#10;&#10;A default monthly cap of $59 keeps costs predictable. You can raise or lower this cap anytime from your billing dashboard, or enable pause-on-cap so the assistant stops once the cap is reached. AI model (LLM) costs are included in the per-conversation price, so there is nothing separate to buy or connect.&#10;&#10;A conversation is one shopper chat session, regardless of how many messages it contains. You are billed per conversation, not per message and not per sale. If it never talks to a customer, you never pay.&#10;&#10;Included on every account at no extra cost: product recommendations, visual (photo) search, objection handling, cart and checkout in chat, customer support answers, order tracking, human handoff, 65+ languages, unlimited team members, and a full analytics dashboard (conversations, conversion, revenue attribution, satisfaction). Native plugins for WooCommerce (WordPress), Magento, PrestaShop, Drupal Commerce, and Sylius, plus a webhook API for other platforms.&#10;&#10;Enterprise: for catalogs over 30,000 products, custom volume pricing and priority onboarding are available. Contact us for a quote.&#10;&#10;There are no tiers, no monthly minimum, and no annual lock-in. You can stop anytime. Full details at emporiqa.com/pricing/.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Chatbot
- Live Chat
- Multi-Language
- Reporting/Analytics

## Integrations (7 total)

- Adobe Commerce
- Drupal
- Drupal Commerce
- PrestaShop
- Sylius
- WooCommerce
- WordPress

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Conversational AI Platforms](https://www.capterra.co.za/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Qiscus](https://www.capterra.co.za/software/1026338/qiscus) — 4.4/5 (7 reviews)
2. [Slack](https://www.capterra.co.za/software/135003/slack) — 4.7/5 (24167 reviews)
3. [Pipedrive](https://www.capterra.co.za/software/132666/pipedrive) — 4.5/5 (3058 reviews)
4. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1787 reviews)
5. [LiveChat](https://www.capterra.co.za/software/62194/livechat) — 4.6/5 (1727 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1104932/Emporiqa)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1104932/Emporiqa> |
| de-AT | <https://www.capterra.at/software/1104932/Emporiqa> |
| de-CH | <https://www.capterra.ch/software/1104932/Emporiqa> |
| en | <https://www.capterra.com/p/10049520/Emporiqa/> |
| en-AE | <https://www.capterra.ae/software/1104932/Emporiqa> |
| en-AU | <https://www.capterra.com.au/software/1104932/Emporiqa> |
| en-CA | <https://www.capterra.ca/software/1104932/Emporiqa> |
| en-GB | <https://www.capterra.co.uk/software/1104932/Emporiqa> |
| en-IE | <https://www.capterra.ie/software/1104932/Emporiqa> |
| en-IL | <https://www.capterra.co.il/software/1104932/Emporiqa> |
| en-IN | <https://www.capterra.in/software/1104932/Emporiqa> |
| en-NZ | <https://www.capterra.co.nz/software/1104932/Emporiqa> |
| en-SG | <https://www.capterra.com.sg/software/1104932/Emporiqa> |
| en-ZA | <https://www.capterra.co.za/software/1104932/Emporiqa> |
| fr | <https://www.capterra.fr/software/1104932/Emporiqa> |
| fr-BE | <https://fr.capterra.be/software/1104932/Emporiqa> |
| fr-CA | <https://fr.capterra.ca/software/1104932/Emporiqa> |
| fr-LU | <https://www.capterra.lu/software/1104932/Emporiqa> |

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