---
description: Learn more about Lexii price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lexii Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Lexii](/software/1103022/Lexii)

# Lexii

Canonical: https://www.capterra.co.za/software/1103022/Lexii

> Cloud-based customer service tool that drafts email replies and answers website questions using the business's own knowledge base.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Lexii?

Small to mid-sized businesses with 3 to 50 employees managing a shared inbox, particularly in energy, utilities, solar, and retail.

## About the vendor

- **Company**: Lexii

## Commercial Context

- **Starting Price**: €0,00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Alerts/Escalation
- Automated Routing
- Inbox Management
- Knowledge Base Management
- Queue Management
- Reporting & Statistics
- Service Level Agreement (SLA) Management

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software)
- [AI Legal Assistant](https://www.capterra.co.za/directory/34762/ai-legal-assistant/software)

## Alternatives

1. [Creatio CRM](https://www.capterra.co.za/software/130149/bpm-online-crm) — 4.7/5 (150 reviews)
2. [Vision Helpdesk](https://www.capterra.co.za/software/102230/vision-helpdesk) — 4.6/5 (49 reviews)
3. [Qiscus](https://www.capterra.co.za/software/1026338/qiscus) — 4.4/5 (7 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.co.za/software/61368/salesforce) — 4.4/5 (18807 reviews)
5. [Dynamics 365](https://www.capterra.co.za/software/157279/dynamics-365) — 4.4/5 (5850 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1103022/Lexii)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10047672/Lexii/> |
| en-AE | <https://www.capterra.ae/software/1103022/Lexii> |
| en-AU | <https://www.capterra.com.au/software/1103022/Lexii> |
| en-CA | <https://www.capterra.ca/software/1103022/Lexii> |
| en-GB | <https://www.capterra.co.uk/software/1103022/Lexii> |
| en-IE | <https://www.capterra.ie/software/1103022/Lexii> |
| en-IL | <https://www.capterra.co.il/software/1103022/Lexii> |
| en-IN | <https://www.capterra.in/software/1103022/Lexii> |
| en-NZ | <https://www.capterra.co.nz/software/1103022/Lexii> |
| en-SG | <https://www.capterra.com.sg/software/1103022/Lexii> |
| en-ZA | <https://www.capterra.co.za/software/1103022/Lexii> |

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