---
description: Learn more about ShipScout price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ShipScout Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [ShipScout](/software/1101939/ShipScout)

# ShipScout

Canonical: https://www.capterra.co.za/software/1101939/ShipScout

> Shipscout.ai is trade software helping exporters, importers, and sourcing teams find buyers, track rivals, and access customs data.
> 
> Verdict: Rated **5.0/5** by 5 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses ShipScout?

ShipScout.ai serves exporters, importers, freight forwarders, trade consultants, e-commerce merchants, procurement managers, and sourcing teams, market researchers, company analysts, VC.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 5 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 3.6/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ShipScout

## Commercial Context

- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Starts from 250$ - customised for all business needs.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Activity Dashboard
- Contact Management
- Dashboard
- Data Discovery
- Data Import/Export
- Data Visualization
- Interaction Tracking
- Lead Management
- Lead Qualification
- Multiple Data Sources
- Performance Metrics
- Reporting/Analytics
- Sales Pipeline Management
- Self Service Data Preparation
- Visual Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software)
- [Data Analysis Software](https://www.capterra.co.za/directory/31077/data-analysis/software)
- [Business Intelligence Tools](https://www.capterra.co.za/directory/23/business-intelligence/software)

## Alternatives

1. [Bitrix24](https://www.capterra.co.za/software/113540/bitrix24) — 4.2/5 (997 reviews)
2. [Less Annoying CRM](https://www.capterra.co.za/software/118921/less-annoying-crm) — 4.8/5 (654 reviews)
3. [monday CRM](https://www.capterra.co.za/software/1024614/monday-crm) — 4.7/5 (463 reviews)
4. [Bigin by Zoho CRM](https://www.capterra.co.za/software/204998/bigin-by-zoho-crm) — 4.7/5 (738 reviews)
5. [Clio](https://www.capterra.co.za/software/105428/clio) — 4.7/5 (1738 reviews)

## Reviews

### "Good for finding chemical buyers" — 5.0/5

> **Mourin** | *11 July 2026* | Chemicals | Recommendation rating: 10.0/10
> 
> **Pros**: The platform is good for visualization of trade data, there are lot of analysis for exporters and importers to find buyers. I personally use it to find buyers for my chemical factory
> 
> **Cons**: None for now but the account delivery took somewhat about 3 days because of weekend but apart from that not much.

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### "Better than Trademo and dollar business" — 5.0/5

> **Akash** | *09 July 2026* | Industrial Automation | Recommendation rating: 10.0/10
> 
> **Pros**: The customers support is amazing I actually took there yearly plan and I had some problem with data initially, but their customer was so amazing that they pulled out the data from their backend for me.

The features are better than volza, dollar business and the portal is much cleaner and user friendly
> 
> **Cons**: They are a bit expensive for what they offer in terms of credits. Other platforms have unlimited searches, but they don’t have the best data.
> 
> It’s basically you pay for quality data and good user interface and good support my overall experience with them was very good.

-----

### "Great to find international buyers" — 5.0/5

> **Tabeer** | *10 July 2026* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: The product is extremely user-friendly, easy to navigate, and offers excellent data visualization, making it a great tool to work with.

One thing I particularly appreciate is their customer support. I faced an issue while using the platform and reached out for assistance. The response was very quick, and the team resolved my concern efficiently in no time. The level of support I received was excellent.

Additionally, the product is very cost-effective. After researching the market, I found that it offers some of the best rates while providing outstanding services and value.

Overall, I highly recommend this product to anyone looking for a reliable, user-friendly, and affordable solution.
> 
> **Cons**: The overall experience has been very positive. One area where I feel there is room for improvement is the addition of more features to further enhance the product.

I would also suggest introducing a referral benefits program. I have recommended the product to a few people who showed interest, but I did not receive any referral benefits. A rewards-based referral program would encourage existing users like me to share the product with others and help more people discover the platform.

Overall, I have had a great experience and believe that adding more features and a referral program would make an already good product even better.
> 
> I have been using ShipScout to find international buyers for my products, and my experience so far has been excellent. The platform is extremely user-friendly, easy to navigate, and provides great value for money considering the range of services offered.

I also had the opportunity to use their customer support, and the experience was smooth, efficient, and very helpful. The team was responsive and made the process even easier.

Overall, I highly recommend ShipScout. I have had a great experience with the product and have only positive things to say about the platform and the support provided.

-----

### "Import export data with buyers contacts" — 5.0/5

> **Avi** | *22 June 2026* | Import & Export | Recommendation rating: 10.0/10
> 
> **Pros**: Shipscout is great for finding new buyers and suppliers for import and export, but the best feature is the CRM AI whick lets you contact these buyers/suppliers directly from the portal itself.
> 
> **Cons**: Price is a little bit on higher side but justifies when you use it, the ROI part is crazy, i'm using this as agent.

-----

### "Trade intelligence platform" — 5.0/5

> **Shubham** | *26 June 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Value for money, saving me multiple subscription cost. They give by shipment details along with buyers contact info.
> 
> **Cons**: Relatively new company so you will always find that things are keep changing. Although the support is good.
> 
> I have been using trade intelligence platform from past 6-7 years. I came across shipscout recently. Initially I was sceptical about purchasing their subscription because they are a new company had no reviews, but I found their product good on demo. And so far, I’m currently happy with their service and product.

## Links

- [View on Capterra](https://www.capterra.co.za/software/1101939/ShipScout)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10046604/ShipScout/> |
| en-AE | <https://www.capterra.ae/software/1101939/ShipScout> |
| en-AU | <https://www.capterra.com.au/software/1101939/ShipScout> |
| en-CA | <https://www.capterra.ca/software/1101939/ShipScout> |
| en-GB | <https://www.capterra.co.uk/software/1101939/ShipScout> |
| en-IE | <https://www.capterra.ie/software/1101939/ShipScout> |
| en-IL | <https://www.capterra.co.il/software/1101939/ShipScout> |
| en-IN | <https://www.capterra.in/software/1101939/ShipScout> |
| en-NZ | <https://www.capterra.co.nz/software/1101939/ShipScout> |
| en-SG | <https://www.capterra.com.sg/software/1101939/ShipScout> |
| en-ZA | <https://www.capterra.co.za/software/1101939/ShipScout> |

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