---
description: Learn more about customers.new price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: customers.new Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [customers.new](/software/1101923/customers-new)

# customers.new

Canonical: https://www.capterra.co.za/software/1101923/customers-new

> CUSTOMERS.new is a free AI chatbot that helps small businesses deanonymize website visitors into leads without requiring coding skills.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses customers.new?

Local service providers, professional service providers, small e-commerce operators, and agencies or freelancers managing client websites.

## About the vendor

- **Company**: customers.new

## Commercial Context

- **Starting Price**: US$0,00
- **Pricing model**: Per Feature (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, English, French, German, Japanese, Spanish
- **Available Countries**: United States

## Features

- Automated Responses
- Chatbot
- Code-free Development
- Customer Support
- Language Detection
- Lead Qualification
- Natural Language Processing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Chatbot Software](https://www.capterra.co.za/directory/32448/chatbot/software)

## Alternatives

1. [Pipedrive](https://www.capterra.co.za/software/132666/pipedrive) — 4.5/5 (3057 reviews)
2. [Writesonic](https://www.capterra.co.za/software/219972/writesonic) — 4.8/5 (2102 reviews)
3. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1787 reviews)
4. [Appy Pie](https://www.capterra.co.za/software/140928/appy-pie) — 4.6/5 (1393 reviews)
5. [Intercom](https://www.capterra.co.za/software/134347/intercom) — 4.5/5 (1134 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1101923/customers-new)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10046588/customers-new/> |
| en-AE | <https://www.capterra.ae/software/1101923/customers-new> |
| en-AU | <https://www.capterra.com.au/software/1101923/customers-new> |
| en-CA | <https://www.capterra.ca/software/1101923/customers-new> |
| en-GB | <https://www.capterra.co.uk/software/1101923/customers-new> |
| en-IE | <https://www.capterra.ie/software/1101923/customers-new> |
| en-IL | <https://www.capterra.co.il/software/1101923/customers-new> |
| en-IN | <https://www.capterra.in/software/1101923/customers-new> |
| en-NZ | <https://www.capterra.co.nz/software/1101923/customers-new> |
| en-SG | <https://www.capterra.com.sg/software/1101923/customers-new> |
| en-ZA | <https://www.capterra.co.za/software/1101923/customers-new> |

-----

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