---
description: Learn more about clarissa.one price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: clarissa.one Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [clarissa.one](/software/1101856/clarissa-one)

# clarissa.one

Canonical: https://www.capterra.co.za/software/1101856/clarissa-one

> clarissa.one is hotel feedback software that captures guest complaints in real time through QR codes and mood indicators.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses clarissa.one?

Clarissa.one is designed for hotels, resorts, boutique accommodations, and hospitality managers seeking efficient guest feedback solutions.

## About the vendor

- **Company**: clarissa.one

## Commercial Context

- **Starting Price**: €37,00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, German, Spanish
- **Available Countries**: Austria, Canada, France, Germany, Spain, Switzerland, United Kingdom, United States

## Features

- Dashboard
- Data Visualization
- Feedback Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Reporting/Analytics
- Surveys & Feedback
- Text Analysis

## Support Options

- Email/Help Desk

## Category

- [Customer Experience Software](https://www.capterra.co.za/directory/30671/customer-experience/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (6985 reviews)
2. [Zoho CRM Plus](https://www.capterra.co.za/software/182207/zoho-crmplus) — 4.4/5 (71 reviews)
3. [Freshdesk](https://www.capterra.co.za/software/124981/freshdesk) — 4.5/5 (3465 reviews)
4. [SurveyMonkey](https://www.capterra.co.za/software/32728/surveymonkey) — 4.6/5 (10477 reviews)
5. [Zendesk Suite](https://www.capterra.co.za/software/164283/zendesk) — 4.4/5 (4086 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1101856/clarissa-one)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10046521/clarissa-one/> |
| en-AE | <https://www.capterra.ae/software/1101856/clarissa-one> |
| en-AU | <https://www.capterra.com.au/software/1101856/clarissa-one> |
| en-CA | <https://www.capterra.ca/software/1101856/clarissa-one> |
| en-GB | <https://www.capterra.co.uk/software/1101856/clarissa-one> |
| en-IE | <https://www.capterra.ie/software/1101856/clarissa-one> |
| en-IL | <https://www.capterra.co.il/software/1101856/clarissa-one> |
| en-IN | <https://www.capterra.in/software/1101856/clarissa-one> |
| en-NZ | <https://www.capterra.co.nz/software/1101856/clarissa-one> |
| en-SG | <https://www.capterra.com.sg/software/1101856/clarissa-one> |
| en-ZA | <https://www.capterra.co.za/software/1101856/clarissa-one> |

-----

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