---
description: Learn more about CivicBot price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CivicBot Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [CivicBot](/software/1101331/CivicBot)

# CivicBot

Canonical: https://www.capterra.co.za/software/1101331/CivicBot

> CivicBot is an AI-powered 311 chatbot for cities. Residents submit service requests and get instant answers 24/7
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses CivicBot?

CivicBot serves municipal governments, public works departments, city IT teams, local government agencies, and urban planning organizations.

## About the vendor

- **Company**: CivicBot

## Commercial Context

- **Starting Price**: US$200,00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, English, French, German, Italian, Kazakh, Portuguese, Russian, Spanish
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Features

- Automated Responses
- Chatbot
- Natural Language Processing

## Integrations (1 total)

- Trimble Cityworks

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Chatbot Software](https://www.capterra.co.za/directory/32448/chatbot/software)

## Alternatives

1. [Brevo Marketing Platform](https://www.capterra.co.za/software/132996/brevo) — 4.6/5 (3516 reviews)
2. [Pipedrive](https://www.capterra.co.za/software/132666/pipedrive) — 4.5/5 (3058 reviews)
3. [Notion](https://www.capterra.co.za/software/186596/notion) — 4.7/5 (2808 reviews)
4. [Paylocity](https://www.capterra.co.za/software/86714/webpay) — 4.3/5 (1932 reviews)
5. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1788 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1101331/CivicBot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10046002/CivicBot/> |
| en-AE | <https://www.capterra.ae/software/1101331/CivicBot> |
| en-AU | <https://www.capterra.com.au/software/1101331/CivicBot> |
| en-CA | <https://www.capterra.ca/software/1101331/CivicBot> |
| en-GB | <https://www.capterra.co.uk/software/1101331/CivicBot> |
| en-IE | <https://www.capterra.ie/software/1101331/CivicBot> |
| en-IL | <https://www.capterra.co.il/software/1101331/CivicBot> |
| en-IN | <https://www.capterra.in/software/1101331/CivicBot> |
| en-NZ | <https://www.capterra.co.nz/software/1101331/CivicBot> |
| en-SG | <https://www.capterra.com.sg/software/1101331/CivicBot> |
| en-ZA | <https://www.capterra.co.za/software/1101331/CivicBot> |

-----

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