---
description: Learn more about Groom price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Groom Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Vacation Rental Software](/directory/30616/vacation-rental/software) > [Groom](/software/1100689/Groom)

# Groom

Canonical: https://www.capterra.co.za/software/1100689/Groom

> Groom is a digital concierge platform that uses an AI chatbot to automate multilingual guest support for short-term rental properties.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Groom?

Groom caters to vacation rental property owners, property managers, hospitality businesses, and concierge services.

## About the vendor

- **Company**: Groom

## Commercial Context

- **Starting Price**: €19,00
- **Pricing model**: Other (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Korean, Spanish
- **Available Countries**: Belgium, Canada, France, Germany, Italy, Luxembourg, Morocco, Spain, Switzerland, United Kingdom

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Vacation Rental Software](https://www.capterra.co.za/directory/30616/vacation-rental/software)

## Alternatives

1. [Guesty](https://www.capterra.co.za/software/159377/guesty) — 4.4/5 (480 reviews)
2. [Hostaway](https://www.capterra.co.za/software/152433/hostaway) — 4.8/5 (1578 reviews)
3. [Lodgify](https://www.capterra.co.za/software/131924/lodgify) — 4.5/5 (1311 reviews)
4. [Rent Manager](https://www.capterra.co.za/software/2732/rent-manager) — 4.6/5 (633 reviews)
5. [Guesty Lite](https://www.capterra.co.za/software/169863/your-porter-app) — 4.7/5 (547 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1100689/Groom)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10045354/Groom/> |
| en-AE | <https://www.capterra.ae/software/1100689/Groom> |
| en-AU | <https://www.capterra.com.au/software/1100689/Groom> |
| en-CA | <https://www.capterra.ca/software/1100689/Groom> |
| en-GB | <https://www.capterra.co.uk/software/1100689/Groom> |
| en-IE | <https://www.capterra.ie/software/1100689/Groom> |
| en-IL | <https://www.capterra.co.il/software/1100689/Groom> |
| en-IN | <https://www.capterra.in/software/1100689/Groom> |
| en-NZ | <https://www.capterra.co.nz/software/1100689/Groom> |
| en-SG | <https://www.capterra.com.sg/software/1100689/Groom> |
| en-ZA | <https://www.capterra.co.za/software/1100689/Groom> |

-----

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