---
description: Learn more about ChatBeacon price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ChatBeacon Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [ChatBeacon](/software/1100533/ChatBeacon)

# ChatBeacon

Canonical: https://www.capterra.co.za/software/1100533/ChatBeacon

> ChatBeacon is customer conversation software that combines AI-powered chatbots, live chat, and co-browsing tools.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses ChatBeacon?

ChatBeacon serves banking, mental health, education, e-commerce, insurance, and car dealerships.

## About the vendor

- **Company**: SmartMax Software, Inc.  (ChatBeacon)

## Commercial Context

- **Starting Price**: US$33,00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Australia, Brazil, Canada, France, Germany, Mexico, Spain, United Kingdom, United States

## Features

- Autoresponders
- Chat/Messaging
- Customizable Branding
- Geotargeting
- Mobile Access
- Offline Form
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Integrations (1 total)

- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)

## Alternatives

1. [Freshdesk](https://www.capterra.co.za/software/124981/freshdesk) — 4.5/5 (3465 reviews)
2. [Bitrix24](https://www.capterra.co.za/software/113540/bitrix24) — 4.2/5 (997 reviews)
3. [Slack](https://www.capterra.co.za/software/135003/slack) — 4.7/5 (24151 reviews)
4. [WhatsApp](https://www.capterra.co.za/software/180345/whatsapp) — 4.7/5 (16417 reviews)
5. [HubSpot CRM](https://www.capterra.co.za/software/152373/hubspot-crm) — 4.5/5 (4474 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1100533/ChatBeacon)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10045201/ChatBeacon/> |
| en-AE | <https://www.capterra.ae/software/1100533/ChatBeacon> |
| en-AU | <https://www.capterra.com.au/software/1100533/ChatBeacon> |
| en-CA | <https://www.capterra.ca/software/1100533/ChatBeacon> |
| en-GB | <https://www.capterra.co.uk/software/1100533/ChatBeacon> |
| en-IE | <https://www.capterra.ie/software/1100533/ChatBeacon> |
| en-IL | <https://www.capterra.co.il/software/1100533/ChatBeacon> |
| en-IN | <https://www.capterra.in/software/1100533/ChatBeacon> |
| en-NZ | <https://www.capterra.co.nz/software/1100533/ChatBeacon> |
| en-SG | <https://www.capterra.com.sg/software/1100533/ChatBeacon> |
| en-ZA | <https://www.capterra.co.za/software/1100533/ChatBeacon> |

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