---
description: Learn more about frej.ai price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: frej.ai Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [frej.ai](/software/1099881/frej-ai)

# frej.ai

Canonical: https://www.capterra.co.za/software/1099881/frej-ai

> frej.ai is an EU-hosted AI customer support chatbot for e-commerce, GDPR-compliant, Shopify-integrated, and multilingual out of the box
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses frej.ai?

E-commerce businesses, retail brands, and service companies across Europe that need GDPR-compliant AI customer support. Ideal for businesses with customer-facing websites who want to automate support

## About the vendor

- **Company**: Norse Ai Solutions AB

## Commercial Context

- **Starting Price**: €79,00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Autonomous Task Execution
- Natural Language Processing

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [AI Agents for Customer Support](https://www.capterra.co.za/directory/34696/ai-agents-for-customer-support/software)

## Alternatives

1. [Aircall](https://www.capterra.co.za/software/144486/aircall) — 4.2/5 (464 reviews)
2. [Shelf](https://www.capterra.co.za/software/146524/shelf) — 4.8/5 (106 reviews)
3. [8x8 Contact Center](https://www.capterra.co.za/software/161523/contactnow) — 4.3/5 (47 reviews)
4. [mIAgenda](https://www.capterra.co.za/software/1103172/mIAgenda) — 5.0/5 (3 reviews)
5. [AskYura](https://www.capterra.co.za/software/1081181/Yura) — 5.0/5 (2 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1099881/frej-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10044546/frej-ai/> |
| en-AE | <https://www.capterra.ae/software/1099881/frej-ai> |
| en-AU | <https://www.capterra.com.au/software/1099881/frej-ai> |
| en-CA | <https://www.capterra.ca/software/1099881/frej-ai> |
| en-GB | <https://www.capterra.co.uk/software/1099881/frej-ai> |
| en-IE | <https://www.capterra.ie/software/1099881/frej-ai> |
| en-IL | <https://www.capterra.co.il/software/1099881/frej-ai> |
| en-IN | <https://www.capterra.in/software/1099881/frej-ai> |
| en-NZ | <https://www.capterra.co.nz/software/1099881/frej-ai> |
| en-SG | <https://www.capterra.com.sg/software/1099881/frej-ai> |
| en-ZA | <https://www.capterra.co.za/software/1099881/frej-ai> |

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