---
description: Learn more about Solovei price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Solovei Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Conversation Intelligence](/directory/34395/conversation-intelligence/software) > [Solovei](/software/1099651/Solovei)

# Solovei

Canonical: https://www.capterra.co.za/software/1099651/Solovei

> Solovei is AI software that analyzes calls to assess customer service quality and deliver actionable insights for contact centers.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Solovei?

Solovei is designed for hotels, online schools, e-commerce businesses, contact centers, and customer support teams.

## About the vendor

- **Company**: Solovei

## Commercial Context

- **Starting Price**: US$0,03
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Ukrainian
- **Available Countries**: Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle of Man and 18 more

## Features

- Call Recording
- Call Tracking
- Keyword Filtering
- Notes Management
- Performance Metrics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Conversation Intelligence](https://www.capterra.co.za/directory/34395/conversation-intelligence/software)

## Alternatives

1. [Ringover](https://www.capterra.co.za/software/169627/ringover) — 4.7/5 (884 reviews)
2. [Fireflies](https://www.capterra.co.za/software/197037/fireflies) — 4.9/5 (735 reviews)
3. [Dialpad](https://www.capterra.co.za/software/190976/dialpad-sell) — 4.2/5 (569 reviews)
4. [Gong.io](https://www.capterra.co.za/software/157969/gong-io) — 4.8/5 (561 reviews)
5. [HubSpot Sales Hub](https://www.capterra.co.za/software/140219/hubspot-saleshub) — 4.5/5 (502 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1099651/Solovei)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10044324/Solovei/> |
| en-AE | <https://www.capterra.ae/software/1099651/Solovei> |
| en-AU | <https://www.capterra.com.au/software/1099651/Solovei> |
| en-CA | <https://www.capterra.ca/software/1099651/Solovei> |
| en-GB | <https://www.capterra.co.uk/software/1099651/Solovei> |
| en-IE | <https://www.capterra.ie/software/1099651/Solovei> |
| en-IL | <https://www.capterra.co.il/software/1099651/Solovei> |
| en-IN | <https://www.capterra.in/software/1099651/Solovei> |
| en-NZ | <https://www.capterra.co.nz/software/1099651/Solovei> |
| en-SG | <https://www.capterra.com.sg/software/1099651/Solovei> |
| en-ZA | <https://www.capterra.co.za/software/1099651/Solovei> |

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