---
description: Learn more about BlueFolder price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: BlueFolder Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [BlueFolder](/software/109930/bluefolder)

# BlueFolder

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Next: [Next page](https://www.capterra.co.za/software/109930/bluefolder?page=2)

> Cloud-based tool that centralizes work order management, job and customer management, scheduling, dispatch, invoicing/payments \&amp; more.
> 
> Verdict: Rated **4.7/5** by 97 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses BlueFolder?

Designed for equipment-centric service teams in industries such as facilities maintenance, equipment maintenance, warranty service, fire systems, fitness equipment, HVAC, refrigeration, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 97 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Fullsteam

## Commercial Context

- **Starting Price**: US$100,00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: BlueFolder features pricing plans for companies of any size, in a multitude of industries, from small service businesses with only three users to enterprise level organizations with many users. Three pricing plans (Pro, Pro Plus, Enterprise) allow customers to select the right plan for their needs, and pricing ranges from $100/month to $440/month. Custom pricing is available for large scale enterprise organizations.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, Germany, Mexico, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Asset Tracking
- Audit Trail
- Availability Management
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Collaboration Tools
- Contact Database
- Customer Management
- Dashboard
- Dispatch Management
- Document Management
- Electronic Payments
- Electronic Signature
- Equipment Management
- Facility Asset Management
- Facility Scheduling
- Fixed Asset Management
- For Commercial and/or Industrial Electrical Contractors
- Historical Reporting
- IT Asset Tracking
- IT Reporting
- Invoice Management
- Job Management
- Job Tracking
- Maintenance Management
- Mobile Access
- Online Booking
- Online Time Clock
- Preventive Maintenance
- Project Management
- Real-Time Notifications
- Real-Time Updates
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Resource Management
- Scheduling
- Self Service Portal
- Service History
- Support Ticket Management
- Task Management
- Technician Management
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Work Order Management
- Workflow Management

... and 18 more features

## Integrations (6 total)

- Google Calendar
- Microsoft Outlook
- QuickBooks Online
- QuickBooks Online Advanced
- Xero
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Field Service Management Software](https://www.capterra.co.za/directory/10009/field-service-management/software)

## Related Categories

- [Field Service Management Software](https://www.capterra.co.za/directory/10009/field-service-management/software)
- [Professional Services Automation Software](https://www.capterra.co.za/directory/16/professional-services-automation/software)
- [IT Management Software](https://www.capterra.co.za/directory/10001/it-management/software)
- [CMMS Software](https://www.capterra.co.za/directory/30032/cmms/software)
- [Maintenance Management Software](https://www.capterra.co.za/directory/30058/maintenance-management/software)

## Alternatives

1. [Jobber](https://www.capterra.co.za/software/127994/jobber) — 4.6/5 (1463 reviews)
2. [FieldPulse](https://www.capterra.co.za/software/153475/fieldpulse) — 4.6/5 (466 reviews)
3. [Connecteam](https://www.capterra.co.za/software/153140/connecteam) — 4.6/5 (5298 reviews)
4. [BuildOps](https://www.capterra.co.za/software/194155/buildops) — 4.4/5 (177 reviews)
5. [Service Fusion](https://www.capterra.co.za/software/135788/service-fusion) — 4.3/5 (308 reviews)

## Reviews

### "Better than others." — 4.0/5

> **Tiffany** | *19 December 2024* | Logistics & Supply Chain | Recommendation rating: 8.0/10
> 
> **Pros**: What has been my admiration of this tool is the effectiveness of uploading photos while creating a record of work.
> 
> **Cons**: So far I have found it to be complex in setup and configuration

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### "Maintenance management is straightforward with BlueFolder" — 5.0/5

> **Mehmed Oğuz** | *27 January 2025* | Higher Education | Recommendation rating: 10.0/10
> 
> **Pros**: Maintenance management is reduced to be a straightforward task with BlueFolder's features.
> 
> **Cons**: BlueFolder could be a more cost efffective maintenance solution for long term subscriptions.

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### "BlueFolder review" — 5.0/5

> **Peter** | *23 March 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: What I like most of their support team, they are very responsive and helpful. The security and interface is top notch
> 
> **Cons**: Tho is was difficult to start with due to some technical features and the flows of some content. But it really work it
> 
> it’s a very nice platform and it give me a much better experience, my money doesn’t go to waste. It help me a lot

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### "Great Platform for Small & Medium Service Businesses" — 5.0/5

> **Christian** | *01 May 2025* | Medical Devices | Recommendation rating: 9.0/10
> 
> **Pros**: For medium-sized businesses, it's a perfect solution - it has the core features that larger service management platforms have at a fraction of the price. The ability to manage equipment, contracts, and service tickets all in one place, across multiple customers, is exactly what we need. I also appreciate the ability for customization.
> 
> **Cons**: The reporting capabilities aren't as robust (and timely) as a larger service management platform, which I suppose is to be expected.
> 
> Overall, we've been happy with BlueFolder. It is a great tool for small and medium businesses to build out a field service platform. As organizations scale, like ours, it tends to give way towards a more comprehensive option.

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### "Great Fit for Medium Size Business" — 5.0/5

> **Amy** | *19 June 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: It is extremely flexible and easy to jump around to different sections. The Smart List are a great tool to have dynamic list that are custom and restricted views.
> 
> **Cons**: The system is limited on alerts and notifications when reviewing a customer. In addition, you can only select contacts from the customer. It would be nice to be able to select contacts from other customers (ie the contractor who installed it).

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## Links

- [View on Capterra](https://www.capterra.co.za/software/109930/bluefolder)

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