---
description: Learn more about XI price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: XI Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Business Phone Systems](/directory/31101/business-phone-systems/software) > [XI](/software/1099020/XI)

# XI

Canonical: https://www.capterra.co.za/software/1099020/XI

> Eleven Solutions is a cloud VoIP system unifying calls, and virtual receptionist services, and call routing for small businesses.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses XI?

XI caters to construction, education, healthcare, law firms, property management, sales, startups, support, franchises, and home services.

## About the vendor

- **Company**: Eleven Solutions

## Commercial Context

- **Starting Price**: US$17,00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Automated Attendant
- Call Monitoring
- Call Recording
- Call Routing
- PBX
- Voice Mail

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Business Phone Systems](https://www.capterra.co.za/directory/31101/business-phone-systems/software)

## Alternatives

1. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1787 reviews)
2. [RingEX](https://www.capterra.co.za/software/132178/ringcentral-mvp) — 4.2/5 (1203 reviews)
3. [Bitrix24](https://www.capterra.co.za/software/113540/bitrix24) — 4.2/5 (992 reviews)
4. [Nextiva](https://www.capterra.co.za/software/175788/nextiva) — 4.6/5 (918 reviews)
5. [Ringover](https://www.capterra.co.za/software/169627/ringover) — 4.7/5 (876 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1099020/XI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10043716/XI/> |
| en-AE | <https://www.capterra.ae/software/1099020/XI> |
| en-AU | <https://www.capterra.com.au/software/1099020/XI> |
| en-CA | <https://www.capterra.ca/software/1099020/XI> |
| en-GB | <https://www.capterra.co.uk/software/1099020/XI> |
| en-IE | <https://www.capterra.ie/software/1099020/XI> |
| en-IL | <https://www.capterra.co.il/software/1099020/XI> |
| en-IN | <https://www.capterra.in/software/1099020/XI> |
| en-NZ | <https://www.capterra.co.nz/software/1099020/XI> |
| en-SG | <https://www.capterra.com.sg/software/1099020/XI> |
| en-ZA | <https://www.capterra.co.za/software/1099020/XI> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra South Africa helps find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.za","url":"https://www.capterra.co.za/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.za/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"XI","description":"Eleven Solutions is a cloud-based VoIP platform that unifies voice calls, SMS, voicemail, and contact management across devices and browsers, replacing traditional phone systems with cloud technology to eliminate hardware and maintenance costs. An intelligent virtual receptionist automates call handling, qualifying leads and routing them based on customizable workflows. Call routing directs customers to team members using schedules, priorities, or assignments. A lightweight CRM tracks interactions, storing call history and notes. Shared number functionality enables team collaboration on a single business line with task assignment and call transfer features. The platform offers call summaries, transcription, voicemail-to-text, and integrates with tools like HubSpot and Salesforce. Analytics provide insights into call metrics and team performance, while number porting ensures seamless transfer of existing business numbers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f5cf98a2-d0fd-4f20-8972-ed6e67caee91.png","url":"https://www.capterra.co.za/software/1099020/XI","@id":"https://www.capterra.co.za/software/1099020/XI#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"17","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.za/software/1099020/XI#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is XI?","@type":"Question","acceptedAnswer":{"text":"Eleven Solutions is a cloud-based VoIP platform that unifies voice calls, SMS, voicemail, and contact management across devices and browsers, replacing traditional phone systems with cloud technology to eliminate hardware and maintenance costs. An intelligent virtual receptionist automates call handling, qualifying leads and routing them based on customizable workflows. Call routing directs customers to team members using schedules, priorities, or assignments. A lightweight CRM tracks interactions, storing call history and notes. Shared number functionality enables team collaboration on a single business line with task assignment and call transfer features. The platform offers call summaries, transcription, voicemail-to-text, and integrates with tools like HubSpot and Salesforce. Analytics provide insights into call metrics and team performance, while number porting ensures seamless transfer of existing business numbers.","@type":"Answer"}},{"name":"Who Uses XI?","@type":"Question","acceptedAnswer":{"text":"XI caters to construction, education, healthcare, law firms, property management, sales, startups, support, franchises, and home services.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.za/software/1099020/XI#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Business Phone Systems","position":2,"item":"/directory/31101/business-phone-systems/software","@type":"ListItem"},{"name":"XI","position":3,"item":"/software/1099020/XI","@type":"ListItem"}]}]}
</script>