---
description: Learn more about Fiilster price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Fiilster Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Fiilster](/software/1098952/Fiilster)

# Fiilster

Canonical: https://www.capterra.co.za/software/1098952/Fiilster

> Finnish survey software for teams that want a repeatable feedback process — not just a one-off form. GDPR compliant, EU data hosting.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Fiilster?

HR managers, team leads, and decision-makers who want a repeatable feedback process — not a one-off form. Collect employee, customer, or team input regularly, without complex setup or IT support.

## About the vendor

- **Company**: Fiilster

## Commercial Context

- **Starting Price**: €49,00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: All Fiilster plans include the full feature set — branded surveys, real-time reporting, individual-level tracking, QR codes, and mobile collection. &#10;&#10;Pricing scales with how much you use the platform, not which features you can access.&#10;&#10;Solo — €49/month&#10;1 active survey, 1 admin user. For individuals or small teams running a single ongoing feedback process.&#10;&#10;Team — €119/month&#10;2 active surveys, 3 admin users. For teams collecting feedback across multiple purposes simultaneously — for example, an employee pulse survey and a customer satisfaction survey running at the same time.&#10;&#10;Organization — €169/month&#10;3 active surveys, 5 admin users. For organizations running continuous feedback across multiple teams, departments, or customer groups.&#10;&#10;Add-ons (available on any plan)&#10;Additional active survey: €40/month&#10;Additional admin user: €30/month&#10;Basic user: €10/month&#10;&#10;All prices excluding VAT. Free trial available — no credit card required.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Finnish
- **Available Countries**: Finland

## Features

- Feedback Management
- Multi-Channel Data Collection
- NPS Survey Structure
- Survey/Poll Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Customer Experience Software](https://www.capterra.co.za/directory/30671/customer-experience/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.co.za/software/169505/zoho-desk) — 4.5/5 (2213 reviews)
2. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (6982 reviews)
3. [Zoho CRM Plus](https://www.capterra.co.za/software/182207/zoho-crmplus) — 4.4/5 (71 reviews)
4. [Freshdesk](https://www.capterra.co.za/software/124981/freshdesk) — 4.5/5 (3460 reviews)
5. [SurveyMonkey](https://www.capterra.co.za/software/32728/surveymonkey) — 4.6/5 (10474 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1098952/Fiilster)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10043648/Fiilster/> |
| en-AE | <https://www.capterra.ae/software/1098952/Fiilster> |
| en-AU | <https://www.capterra.com.au/software/1098952/Fiilster> |
| en-CA | <https://www.capterra.ca/software/1098952/Fiilster> |
| en-GB | <https://www.capterra.co.uk/software/1098952/Fiilster> |
| en-IE | <https://www.capterra.ie/software/1098952/Fiilster> |
| en-IL | <https://www.capterra.co.il/software/1098952/Fiilster> |
| en-IN | <https://www.capterra.in/software/1098952/Fiilster> |
| en-NZ | <https://www.capterra.co.nz/software/1098952/Fiilster> |
| en-SG | <https://www.capterra.com.sg/software/1098952/Fiilster> |
| en-ZA | <https://www.capterra.co.za/software/1098952/Fiilster> |

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