---
description: Learn more about Zappilo price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zappilo Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Zappilo](/software/1096451/Zappilo)

# Zappilo

Canonical: https://www.capterra.co.za/software/1096451/Zappilo

> WhatsApp CRM platform that helps businesses automate chats, manage team inboxes, and run bulk campaigns on a unfiied interface.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: AOS

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Arabic, Chinese, English, French, German, Spanish
- **Available Countries**: Australia, Canada, France, Germany, India, Saudi Arabia, Singapore, United Arab Emirates, United Kingdom, United States

## Features

- Activity Dashboard
- Chat/Messaging
- Contact Management
- Customizable Branding
- Interaction Tracking
- Lead Management
- Mobile Access
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Transcripts/Chat History

## Support Options

- Email/Help Desk
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software)
- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)

## Alternatives

1. [monday CRM](https://www.capterra.co.za/software/1024614/monday-crm) — 4.7/5 (462 reviews)
2. [Bitrix24](https://www.capterra.co.za/software/113540/bitrix24) — 4.2/5 (990 reviews)
3. [Less Annoying CRM](https://www.capterra.co.za/software/118921/less-annoying-crm) — 4.8/5 (651 reviews)
4. [Bigin by Zoho CRM](https://www.capterra.co.za/software/204998/bigin-by-zoho-crm) — 4.7/5 (730 reviews)
5. [Clio](https://www.capterra.co.za/software/105428/clio) — 4.7/5 (1726 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1096451/Zappilo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10041729/Zappilo/> |
| en-AE | <https://www.capterra.ae/software/1096451/Zappilo> |
| en-AU | <https://www.capterra.com.au/software/1096451/Zappilo> |
| en-CA | <https://www.capterra.ca/software/1096451/Zappilo> |
| en-GB | <https://www.capterra.co.uk/software/1096451/Zappilo> |
| en-IE | <https://www.capterra.ie/software/1096451/Zappilo> |
| en-IL | <https://www.capterra.co.il/software/1096451/Zappilo> |
| en-IN | <https://www.capterra.in/software/1096451/Zappilo> |
| en-NZ | <https://www.capterra.co.nz/software/1096451/Zappilo> |
| en-SG | <https://www.capterra.com.sg/software/1096451/Zappilo> |
| en-ZA | <https://www.capterra.co.za/software/1096451/Zappilo> |

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