--- description: Learn more about At Last price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: At Last Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Returns Management Systems (RMS)](/directory/34035/returns-management/software) > [At Last](/software/1095632/At-Last) # At Last Canonical: https://www.capterra.co.za/software/1095632/At-Last Page: 1 / 3\ Next: [Next page](https://www.capterra.co.za/software/1095632/At-Last?page=2) > Smooth returns. Zero cost. At Last®. One portal for returns and exchanges, wherever you sell. > > Verdict: Rated **5.0/5** by 34 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses At Last? At Last serves retailers, DTC brands, and third-party logistics providers. Our primary users are e-commerce managers, ops managers, and customer service leads managing returns at scale. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 34 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: At Last ## Commercial Context - **Starting Price**: £0,00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: At Last is available with four plans including for free with no carriage or software csots on our 'Return to Zero' plan. Transparent flat per-return pricing on all paid plans. 'Return to Zero' — Free forever. Zero-cost returns plan with no software fees and no usage caps. Customer-paid shipping at pre-negotiated rates. Includes branded portal, exchanges, store credit, multi-channel returns and international coverage. 'Starter' — £95/month. For brands offering free returns to UK customers. 100 returns included monthly, then £0.50 per additional return. Pre-negotiated UK carrier rates (InPost, Royal Mail, Evri, DPD). 'Pro' — £225/month. Lower per-return cost at £0.25, plus free international customer returns to 200+ countries, API access and advanced automation. 'Custom' — Contact sales. Enterprise pricing for high-volume retailers and 3PLs. Multi-portal setup, parent-child accounts, dedicated account management and tailored onboarding. 14-day free trial on paid plans. All tiers include 100% UK-based support. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Guernsey, Ireland, Isle of Man, Jersey, United Kingdom ## Features - Customer Portal - Exchange Management - Label Printing - Order Tracking - Refund Management - Shipping Management - Warehouse Management ## Integrations (7 total) - BigCommerce - Linnworks - Magento 2 Order Management - Mirakl - Shopify - Shopify Plus - WooCommerce ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Returns Management Systems (RMS)](https://www.capterra.co.za/directory/34035/returns-management/software) ## Alternatives 1. [Redo](https://www.capterra.co.za/software/1071824/Redo) — 5.0/5 (24 reviews) 2. [AfterShip](https://www.capterra.co.za/software/178663/aftership) — 4.9/5 (473 reviews) 3. [ReturnGO](https://www.capterra.co.za/software/1013374/returngo) — 5.0/5 (29 reviews) 4. [Swap Commerce](https://www.capterra.co.za/software/1062905/swap-commerce) — 5.0/5 (14 reviews) 5. [Samsara](https://www.capterra.co.za/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (1019 reviews) ## Reviews ### "A simple, reliable way to take the pain out of returns" — 5.0/5 > **Anand** | *03 July 2026* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: At Last is simple to use and does exactly what you need it to do without making the process feel complicated. The platform saves a lot of time, especially when managing returns, labels and customer updates. It feels reliable, easy to navigate, and helps remove a lot of the back-and-forth that usually comes with returns management. > > **Cons**: The only small thing I’d like to see is a little more customisation in some of the customer-facing options. Nothing major, more of a wishlist item than a problem. > > My overall experience with At Last has been very positive. It solves a real operational headache and makes the returns process feel much cleaner for both the business and the customer. It is easy to get started with, dependable day to day, and genuinely helps save time. I would happily recommend it to any ecommerce or fulfilment business looking to improve how they manage returns. ----- ### "Linzi Review" — 5.0/5 > **Hannah** | *05 August 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I like that the return platform streamlined the returns process, making it efficient and easy to manage. It provided clear visibility into return statuses, reduced manual effort, and helped improve operational efficiency. The platform also enhanced the customer experience through a simple and transparent return journey, which can increase customer satisfaction and loyalty. Overall, it supports cost-effective return management while maintaining a professional and reliable service. > > **Cons**: There’s nothing not to like\! The team is incredibly helpful, friendly, and always happy to assist. They’re easy to reach by phone or email and are consistently responsive, providing clear support and guidance whenever we have questions. Their excellent customer service makes working with the platform a positive experience. ----- ### "Constantly Developing and Improving Service and Usage" — 5.0/5 > **Emma** | *17 July 2026* | Retail | Recommendation rating: 8.0/10 > > **Pros**: They are always willing to develop and add new features that benefit us as a company as well as the customer. They are adaptable to feedback and always looking to improve. > > **Cons**: As they are a newer company some features can take a bit longer to develop than others and it can take some time before they are active on the portal. > > They have always been helpful and passionate about making sure we have a positive experience with them, especially our account manager \[sensitive content hidden\] . We appreciate their willingness to help and to make sure that we have all the features we need including automation and reporting. ----- ### "A game-changing portal solution for managing returns across our website and various marketplaces." — 5.0/5 > **Mike** | *07 May 2026* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Cons**: Nothing, we have found the solution we were looking for in At Last. They offer the partnership we need to grow the business and implement the feedback we receive. > > As a shoe brand with an extensive product range, managing returns across our own site and various marketplaces was becoming a major challenge. We chose At Last specifically for their "one portal" solution, and it has been a game-changer for our operations. Being able to handle returns from different sales channels in a single place has streamlined our workflow immensely. What really sets them apart, though, is their partnership approach; they are incredibly responsive to our feedback and have consistently implemented updates to the platform based on our specific needs. If you’re a high-volume brand looking for a scalable, flexible returns partner, I can’t recommend At Last enough\! ----- ### "At Last returns - breath of fresh air\!" — 5.0/5 > **Jade** | *26 June 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and navigate. Lots of features and different processes to what we've used in the past but they are positive. > > **Cons**: I've not encountered any issue with At Last yet or found something that doesn't work well for us. Very pleased. > > Working with At Last has genuinely been a breath of fresh air. We’ve never experienced a returns company with such excellent customer service. \[sensitive content hidden\] is always helpful, and eager to assist. The portal is straightforward to use and easy to navigate but it has a lots of features compared to what other providers we've used in the past. For example, they allow you to create a draft exchange without automatically creating it. Which is great as it then allows you to make amendments easily. Would recommend to all looking for a provider. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.za/software/1095632/At-Last?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/1095632/At-Last) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data