---
description: Learn more about BotCore price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BotCore Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [BotCore](/software/1091625/BotCore)

# BotCore

Canonical: https://www.capterra.co.za/software/1091625/BotCore

> BotCore is a GDPR-compliant AI platform for customer communication via chat, WhatsApp, Telegram, and voice channels in one place.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses BotCore?

BotCore is used by medical practices, service providers, consultants, hospitality businesses, e-commerce retailers, web designers, and agencies.

## About the vendor

- **Company**: BotCore

## Commercial Context

- **Starting Price**: €24,00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Spanish
- **Available Countries**: Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Iceland, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom

## Features

- Chatbot
- Multi-Channel Communication
- Multi-Language
- Reporting/Analytics
- Speech Recognition

## Integrations (12 total)

- Brevo
- Calendly
- Google Calendar
- HubSpot CRM
- Make
- Shopify
- Slack
- Telegram
- Webflow
- WhatsApp
- WordPress
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Conversational AI Platforms](https://www.capterra.co.za/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Pipedrive](https://www.capterra.co.za/software/132666/pipedrive) — 4.5/5 (3042 reviews)
2. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [LiveChat](https://www.capterra.co.za/software/62194/livechat) — 4.6/5 (1715 reviews)
4. [Fathom](https://www.capterra.co.za/software/1037530/fathom) — 5.0/5 (807 reviews)
5. [Birdeye](https://www.capterra.co.za/software/152997/birdeye) — 4.7/5 (702 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1091625/BotCore)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10039104/BotCore/> |
| en-AE | <https://www.capterra.ae/software/1091625/BotCore> |
| en-AU | <https://www.capterra.com.au/software/1091625/BotCore> |
| en-CA | <https://www.capterra.ca/software/1091625/BotCore> |
| en-GB | <https://www.capterra.co.uk/software/1091625/BotCore> |
| en-IE | <https://www.capterra.ie/software/1091625/BotCore> |
| en-IL | <https://www.capterra.co.il/software/1091625/BotCore> |
| en-IN | <https://www.capterra.in/software/1091625/BotCore> |
| en-NZ | <https://www.capterra.co.nz/software/1091625/BotCore> |
| en-SG | <https://www.capterra.com.sg/software/1091625/BotCore> |
| en-ZA | <https://www.capterra.co.za/software/1091625/BotCore> |

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