---
description: Learn more about United World Telecom price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: United World Telecom Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Business Phone Systems](/directory/31101/business-phone-systems/software) > [United World Telecom](/software/1089682/United-World-Telecom)

# United World Telecom

Canonical: https://www.capterra.co.za/software/1089682/United-World-Telecom

> United World Telecom is cloud communications software that provides VoIP services and local and toll-free numbers for businesses.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses United World Telecom?

United World Telecom is used by global support teams, sales departments, service desks, and international businesses.

## About the vendor

- **Company**: Global Call Forwarding

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, France, Germany, India, Singapore, Thailand, United Kingdom, United States

## Features

- Automated Attendant

## Integrations (4 total)

- 3CX
- Genesys
- Gorgias
- Intercom

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Business Phone Systems](https://www.capterra.co.za/directory/31101/business-phone-systems/software)

## Alternatives

1. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [RingEX](https://www.capterra.co.za/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews)
3. [Bitrix24](https://www.capterra.co.za/software/113540/bitrix24) — 4.2/5 (984 reviews)
4. [Nextiva](https://www.capterra.co.za/software/175788/nextiva) — 4.6/5 (914 reviews)
5. [Ringover](https://www.capterra.co.za/software/169627/ringover) — 4.7/5 (858 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1089682/United-World-Telecom)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10038770/United-World-Telecom/> |
| en-AE | <https://www.capterra.ae/software/1089682/United-World-Telecom> |
| en-AU | <https://www.capterra.com.au/software/1089682/United-World-Telecom> |
| en-CA | <https://www.capterra.ca/software/1089682/United-World-Telecom> |
| en-GB | <https://www.capterra.co.uk/software/1089682/United-World-Telecom> |
| en-IE | <https://www.capterra.ie/software/1089682/United-World-Telecom> |
| en-IL | <https://www.capterra.co.il/software/1089682/United-World-Telecom> |
| en-IN | <https://www.capterra.in/software/1089682/United-World-Telecom> |
| en-NZ | <https://www.capterra.co.nz/software/1089682/United-World-Telecom> |
| en-SG | <https://www.capterra.com.sg/software/1089682/United-World-Telecom> |
| en-ZA | <https://www.capterra.co.za/software/1089682/United-World-Telecom> |

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