---
description: Learn more about SuperBot price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SuperBot Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [SuperBot](/software/1086861/SuperBot)

# SuperBot

Canonical: https://www.capterra.co.za/software/1086861/SuperBot

> AI-based customer support solution that helps eCommerce stores provide instant answers to customer questions around the clock.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses SuperBot?

SuperBot caters to online stores

## About the vendor

- **Company**: SuperBot

## Commercial Context

- **Starting Price**: US$20,00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: 10 day free trial then $20 monthly or $150 yearly
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Icelandic, Italian, Japanese, Korean, Norwegian, Portuguese, Spanish, Swedish, Turkish, Vietnamese
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- AI/Machine Learning
- Automated Responses
- Chatbot
- Code-free Development
- Customizable Branding
- Natural Language Processing
- Pre-Configured Bot

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Chatbot Software](https://www.capterra.co.za/directory/32448/chatbot/software)

## Alternatives

1. [Fathom](https://www.capterra.co.za/software/1037530/fathom) — 5.0/5 (809 reviews)
2. [Compass](https://www.capterra.co.za/software/1096403/Compass) — 5.0/5 (26 reviews)
3. [Intelswift](https://www.capterra.co.za/software/1072958/Intelswift) — 4.8/5 (16 reviews)
4. [Tidio](https://www.capterra.co.za/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [Sobot](https://www.capterra.co.za/software/1072329/Sobot) — 4.9/5 (113 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1086861/SuperBot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10037624/SuperBot/> |
| en-AE | <https://www.capterra.ae/software/1086861/SuperBot> |
| en-AU | <https://www.capterra.com.au/software/1086861/SuperBot> |
| en-CA | <https://www.capterra.ca/software/1086861/SuperBot> |
| en-GB | <https://www.capterra.co.uk/software/1086861/SuperBot> |
| en-IE | <https://www.capterra.ie/software/1086861/SuperBot> |
| en-IL | <https://www.capterra.co.il/software/1086861/SuperBot> |
| en-IN | <https://www.capterra.in/software/1086861/SuperBot> |
| en-NZ | <https://www.capterra.co.nz/software/1086861/SuperBot> |
| en-SG | <https://www.capterra.com.sg/software/1086861/SuperBot> |
| en-ZA | <https://www.capterra.co.za/software/1086861/SuperBot> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra South Africa helps find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.za","url":"https://www.capterra.co.za/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.za/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"SuperBot","description":"SuperBot is an AI-based customer support solution that helps businesses combine artificial intelligence with live chat capabilities to provide instant responses to customer inquiries. The solution learns store products, policies, and frequently asked questions to deliver quick, accurate answers.\n\nSuperBot includes a smart handoff feature that enables teams to transfer complex queries to human agents with full context. Store owners can train the AI using existing store data without coding knowledge. The software operates continuously to provide customer support at any time. SuperBot offers customization options for colors, icons, and messaging to align with store branding.\n\nThe platform includes analytics that track common questions, resolution rates, and customer satisfaction metrics. SuperBot supports communication in multiple languages and integrates with e-commerce platforms to access store information and order details.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/15fea221-4958-4276-ac29-94eb21931644.png","url":"https://www.capterra.co.za/software/1086861/SuperBot","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/1086861/SuperBot#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.co.za/software/1086861/SuperBot#faqs","mainEntity":[{"name":"What Is SuperBot?","@type":"Question","acceptedAnswer":{"text":"SuperBot is an AI-based customer support solution that helps businesses combine artificial intelligence with live chat capabilities to provide instant responses to customer inquiries. The solution learns store products, policies, and frequently asked questions to deliver quick, accurate answers.SuperBot includes a smart handoff feature that enables teams to transfer complex queries to human agents with full context. Store owners can train the AI using existing store data without coding knowledge. The software operates continuously to provide customer support at any time. SuperBot offers customization options for colors, icons, and messaging to align with store branding.The platform includes analytics that track common questions, resolution rates, and customer satisfaction metrics. SuperBot supports communication in multiple languages and integrates with e-commerce platforms to access store information and order details.","@type":"Answer"}},{"name":"Who Uses SuperBot?","@type":"Question","acceptedAnswer":{"text":"SuperBot caters to online stores","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot Software","position":2,"item":"/directory/32448/chatbot/software","@type":"ListItem"},{"name":"SuperBot","position":3,"item":"/software/1086861/SuperBot","@type":"ListItem"}],"@id":"https://www.capterra.co.za/software/1086861/SuperBot#breadcrumblist"}]}
</script>
