---
description: Learn more about VICIdial price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VICIdial Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [VICIdial](/software/1086009/VICIdial)

# VICIdial

Canonical: https://www.capterra.co.za/software/1086009/VICIdial

> Custom Vicidial services by KingAsterisk Technologies. Tailored UI, API integrations, and advanced reporting to boost your ROI.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses VICIdial?

Designed for international call centers and outreach teams that need reliable phone systems that actually talk to their CRM. We build custom VoIP setups that handle massive call volumes

## About the vendor

- **Company**: Kingasterisk Technologies

## Commercial Context

- **Starting Price**: US$45,00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Support services are available with pricing ranging from $35/hour to $6500/month, depending on the plan.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop)
- **Supported Languages**: Arabic, Chinese, English, French, German, Italian, Portuguese, Russian, Spanish
- **Available Countries**: Australia, Canada, France, Germany, India, Singapore, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- Automated Routing
- CRM
- Call Monitoring
- Call Recording
- Call Routing
- Dashboard
- IVR

## Integrations (2 total)

- SuiteCRM
- Vtiger CRM

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.capterra.co.za/directory/30007/call-center/software)

## Related Categories

- [Call Centre Software](https://www.capterra.co.za/directory/30007/call-center/software)
- [Contact Centre Software](https://www.capterra.co.za/directory/32035/contact-center/software)

## Alternatives

1. [Webex Suite](https://www.capterra.co.za/software/733/webex) — 4.4/5 (7396 reviews)
2. [Zendesk Suite](https://www.capterra.co.za/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [Freshdesk](https://www.capterra.co.za/software/124981/freshdesk) — 4.5/5 (3408 reviews)
4. [Zoho Desk](https://www.capterra.co.za/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
5. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1086009/VICIdial)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10036871/VICIdial/> |
| en-AE | <https://www.capterra.ae/software/1086009/VICIdial> |
| en-AU | <https://www.capterra.com.au/software/1086009/VICIdial> |
| en-CA | <https://www.capterra.ca/software/1086009/VICIdial> |
| en-GB | <https://www.capterra.co.uk/software/1086009/VICIdial> |
| en-IE | <https://www.capterra.ie/software/1086009/VICIdial> |
| en-IL | <https://www.capterra.co.il/software/1086009/VICIdial> |
| en-IN | <https://www.capterra.in/software/1086009/VICIdial> |
| en-NZ | <https://www.capterra.co.nz/software/1086009/VICIdial> |
| en-SG | <https://www.capterra.com.sg/software/1086009/VICIdial> |
| en-ZA | <https://www.capterra.co.za/software/1086009/VICIdial> |

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