---
description: Learn more about Mercately price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Mercately Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [AI Sales Assistant Software](/directory/34135/ai-sales-assistant/software) > [Mercately](/software/1085023/Mercately)

# Mercately

Canonical: https://www.capterra.co.za/software/1085023/Mercately

> Cloud-based AI assistant that connects WhatsApp, Instagram, and Facebook to optimize sales with automation and lead management.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Mercately?

Mercately caters to e-commerce, retail, education, real estate, automotive, health and wellness, and food service industries.

## About the vendor

- **Company**: Mercately

## Commercial Context

- **Starting Price**: US$200,00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Pricing excludes WhatsApp Business API fees, which are billed separately based on Meta's standard rates. All plans require an active WhatsApp Business API account. Custom enterprise pricing is available for teams with more than 20 agents or specific compliance requirements.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Argentina, Brazil, Chile, Colombia, Mexico, Panama, Peru, Puerto Rico, United States, Uruguay

## Features

- AI/Machine Learning
- CRM
- Conversation Intelligence
- Data Entry
- For Sales Teams/Organizations
- Lead Engagement
- Lead Management
- Reporting/Analytics
- Sales Activity Management
- Sales Pipeline Management
- Scheduling

## Integrations (24 total)

- Facebook Business Suite
- HubSpot CRM
- HubSpot Content Hub
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Instagram
- Make
- Mercado Pago
- Messenger
- Messenger Bot
- Shopify
- Shopify POS
- Stripe
- TikTok

... and 9 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [AI Sales Assistant Software](https://www.capterra.co.za/directory/34135/ai-sales-assistant/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [monday CRM](https://www.capterra.co.za/software/1024614/monday-crm) — 4.7/5 (453 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.co.za/software/61368/salesforce) — 4.4/5 (18768 reviews)
4. [Zoom Workplace](https://www.capterra.co.za/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews)
5. [Pipedrive](https://www.capterra.co.za/software/132666/pipedrive) — 4.5/5 (3042 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1085023/Mercately)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10036099/Mercately/> |
| en-AE | <https://www.capterra.ae/software/1085023/Mercately> |
| en-AU | <https://www.capterra.com.au/software/1085023/Mercately> |
| en-CA | <https://www.capterra.ca/software/1085023/Mercately> |
| en-GB | <https://www.capterra.co.uk/software/1085023/Mercately> |
| en-IE | <https://www.capterra.ie/software/1085023/Mercately> |
| en-IL | <https://www.capterra.co.il/software/1085023/Mercately> |
| en-IN | <https://www.capterra.in/software/1085023/Mercately> |
| en-NZ | <https://www.capterra.co.nz/software/1085023/Mercately> |
| en-SG | <https://www.capterra.com.sg/software/1085023/Mercately> |
| en-ZA | <https://www.capterra.co.za/software/1085023/Mercately> |

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