---
description: Learn more about Support Oasis price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Support Oasis Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Support Oasis](/software/1083782/Support-Oasis)

# Support Oasis

Canonical: https://www.capterra.co.za/software/1083782/Support-Oasis

> Support Oasis is helpdesk software that provides AI-powered agents and a copilot to deliver faster responses and reduce support costs.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Support Oasis?

Support Oasis caters to customer support teams, helpdesk managers, IT support departments, e-commerce businesses, and service-oriented organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Support Oasis

## Commercial Context

- **Starting Price**: US$12,00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: India, United States

## Features

- AI Copilot
- Automated Responses
- Chatbot
- Customer Support
- Natural Language Processing

## Integrations (3 total)

- Microsoft Outlook
- Microsoft Teams
- Shopify

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Chatbot Software](https://www.capterra.co.za/directory/32448/chatbot/software)

## Alternatives

1. [Pipedrive](https://www.capterra.co.za/software/132666/pipedrive) — 4.5/5 (3042 reviews)
2. [Writesonic](https://www.capterra.co.za/software/219972/writesonic) — 4.8/5 (2102 reviews)
3. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Appy Pie](https://www.capterra.co.za/software/140928/appy-pie) — 4.6/5 (1389 reviews)
5. [Intercom](https://www.capterra.co.za/software/134347/intercom) — 4.5/5 (1131 reviews)

## Reviews

### "A Refreshingly Practical Support Platform With Powerful AI" — 5.0/5

> **Verified Reviewer** | *26 January 2026* | Market Research | Recommendation rating: 9.0/10
> 
> **Pros**: What impressed me most is how practical and usable Support Oasis is. The AI isn’t just a buzzword, it actively helps handle conversations across voice, chat, and tickets while keeping agents in control. The interface is clean, workflows make sense, and automation reduces repetitive work without breaking the customer experience. It feels modern without being overwhelming.
> 
> **Cons**: Some advanced customization options require a bit of exploration to fully unlock. However, documentation is improving quickly, and the product team clearly prioritizes usability and iteration.
> 
> Support Oasis has been a strong addition to our support stack. It strikes a great balance between automation and human support, which is hard to find in most helpdesk tools. Instead of forcing rigid processes, it adapts well to how teams actually work. Reliability, performance, and thoughtful design make it a standout option for teams ready to modernize support.

## Links

- [View on Capterra](https://www.capterra.co.za/software/1083782/Support-Oasis)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10035227/Support-Oasis/> |
| en-AE | <https://www.capterra.ae/software/1083782/Support-Oasis> |
| en-AU | <https://www.capterra.com.au/software/1083782/Support-Oasis> |
| en-CA | <https://www.capterra.ca/software/1083782/Support-Oasis> |
| en-GB | <https://www.capterra.co.uk/software/1083782/Support-Oasis> |
| en-IE | <https://www.capterra.ie/software/1083782/Support-Oasis> |
| en-IL | <https://www.capterra.co.il/software/1083782/Support-Oasis> |
| en-IN | <https://www.capterra.in/software/1083782/Support-Oasis> |
| en-NZ | <https://www.capterra.co.nz/software/1083782/Support-Oasis> |
| en-SG | <https://www.capterra.com.sg/software/1083782/Support-Oasis> |
| en-ZA | <https://www.capterra.co.za/software/1083782/Support-Oasis> |

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