---
description: Learn more about EMMA price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: EMMA Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Virtual Assistant Tools](/directory/33535/virtual-assistant/software) > [EMMA](/software/1083336/EMMA)

# EMMA

Canonical: https://www.capterra.co.za/software/1083336/EMMA

> Emma is an intelligent AI assistant platform that automates operations across multiple industries with multilingual support.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: KodeFast

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Chinese, English, French, Spanish
- **Available Countries**: China, France, Saudi Arabia, Spain, United States

## Features

- AI/Machine Learning
- Business Process Automation
- Chatbot
- Contextual Guidance
- Natural Language Processing
- Personalization

## Support Options

- Phone Support
- Chat

## Category

- [Virtual Assistant Tools](https://www.capterra.co.za/directory/33535/virtual-assistant/software)

## Alternatives

1. [Celoxis](https://www.capterra.co.za/software/5923/celoxis) — 4.4/5 (327 reviews)
2. [micro1](https://www.capterra.co.za/software/1077474/micro1) — 4.9/5 (227 reviews)
3. [Squaretalk](https://www.capterra.co.za/software/219046/squaretalk-matrix) — 4.9/5 (101 reviews)
4. [fonio.ai](https://www.capterra.co.za/software/1072370/fonio-ai) — 4.9/5 (95 reviews)
5. [Oracle Fusion Cloud HCM](https://www.capterra.co.za/software/72011/oracle-hcm-cloud) — 3.9/5 (83 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1083336/EMMA)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10034904/EMMA/> |
| en-AE | <https://www.capterra.ae/software/1083336/EMMA> |
| en-AU | <https://www.capterra.com.au/software/1083336/EMMA> |
| en-CA | <https://www.capterra.ca/software/1083336/EMMA> |
| en-GB | <https://www.capterra.co.uk/software/1083336/EMMA> |
| en-IE | <https://www.capterra.ie/software/1083336/EMMA> |
| en-IL | <https://www.capterra.co.il/software/1083336/EMMA> |
| en-IN | <https://www.capterra.in/software/1083336/EMMA> |
| en-NZ | <https://www.capterra.co.nz/software/1083336/EMMA> |
| en-SG | <https://www.capterra.com.sg/software/1083336/EMMA> |
| en-ZA | <https://www.capterra.co.za/software/1083336/EMMA> |

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