---
description: Learn more about Helios CX price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Helios CX Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Helios CX](/software/1081642/Helios-CX)

# Helios CX

Canonical: https://www.capterra.co.za/software/1081642/Helios-CX

> Helios CX is a customer feedback platform that helps business-to-business companies measure satisfaction and reduce customer churn.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Helios CX?

B2B companies with large client portfolios that need to monitor customer satisfaction continuously—especially industrial, logistics, manufacturing, services, and financial organizations with sales or

## About the vendor

- **Company**: Helios CX

## Commercial Context

- **Pricing model**: Usage Based
- **Pricing Details**: Helios offers flexible pricing based on the size of each company and the volume of feedback they need to manage. All plans include access to core features such as automated surveys, dashboards, and customer insights. Pricing is customized to ensure teams get the right level of functionality and support.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Spanish
- **Available Countries**: Peru

## Features

- Complaint Monitoring
- Customer Experience Management
- Customer Segmentation
- Engagement Tracking
- Multi-Channel Communication
- NPS Survey Structure
- Process/Workflow Automation
- Survey/Poll Management

## Support Options

- Knowledge Base
- Chat

## Category

- [Customer Satisfaction Software](https://www.capterra.co.za/directory/30541/customer-satisfaction/software)

## Alternatives

1. [Typeform](https://www.capterra.co.za/software/137289/typeform) — 4.7/5 (945 reviews)
2. [Zoho CRM Plus](https://www.capterra.co.za/software/182207/zoho-crmplus) — 4.4/5 (71 reviews)
3. [Freshdesk](https://www.capterra.co.za/software/124981/freshdesk) — 4.5/5 (3408 reviews)
4. [SurveyMonkey](https://www.capterra.co.za/software/32728/surveymonkey) — 4.6/5 (10426 reviews)
5. [Zendesk Suite](https://www.capterra.co.za/software/164283/zendesk) — 4.4/5 (4072 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1081642/Helios-CX)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10033813/Helios-CX/> |
| en-AE | <https://www.capterra.ae/software/1081642/Helios-CX> |
| en-AU | <https://www.capterra.com.au/software/1081642/Helios-CX> |
| en-CA | <https://www.capterra.ca/software/1081642/Helios-CX> |
| en-GB | <https://www.capterra.co.uk/software/1081642/Helios-CX> |
| en-IE | <https://www.capterra.ie/software/1081642/Helios-CX> |
| en-IL | <https://www.capterra.co.il/software/1081642/Helios-CX> |
| en-IN | <https://www.capterra.in/software/1081642/Helios-CX> |
| en-NZ | <https://www.capterra.co.nz/software/1081642/Helios-CX> |
| en-SG | <https://www.capterra.com.sg/software/1081642/Helios-CX> |
| en-ZA | <https://www.capterra.co.za/software/1081642/Helios-CX> |

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