---
description: Learn more about Yellow Tokens price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Yellow Tokens Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Yellow Tokens](/software/1079351/Yellow-Tokens)

# Yellow Tokens

Canonical: https://www.capterra.co.za/software/1079351/Yellow-Tokens

> Customer experience solution that helps businesses collect and analyze data from digital platforms to deliver actionable insights.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Yellow Tokens?

Yellow Tokens helps B2C companies monitor customer and competitor feedback, analyze satisfaction trends, and transform insights into actionable improvement plans.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Yellow Tokens

## Commercial Context

- **Starting Price**: US$22,00
- **Pricing model**: Usage Based (Free version available)
- **Pricing Details**: Yellow Tokens offers flexible, usage-based pricing. Customers select the number of monitored assets (companies, establishments, products), projects, and users they want to include. Pricing starts at $22/month for one project and two companies, and scales up to 1,000 of each type of asset. A free plan is available for evaluation, and a free trial is also offered through the signup process.
- **Target Audience**: 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, Colombia, Croatia, Denmark, Ecuador, Estonia, Finland, France, Germany, Greece, Hong Kong SAR China, Iceland, India, Ireland and 18 more

## Features

- Dashboard
- Data Visualization
- Feedback Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Reporting/Analytics
- Text Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Customer Experience Software](https://www.capterra.co.za/directory/30671/customer-experience/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.co.za/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
2. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
3. [Zoho CRM Plus](https://www.capterra.co.za/software/182207/zoho-crmplus) — 4.4/5 (71 reviews)
4. [Freshdesk](https://www.capterra.co.za/software/124981/freshdesk) — 4.5/5 (3408 reviews)
5. [LocalClarity](https://www.capterra.co.za/software/171179/localclarity) — 5.0/5 (6 reviews)

## Reviews

### "Strong tool for tracking feedback across multiple stores, with room to improve alerts and exports" — 5.0/5

> **Carolina** | *19 December 2025* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: Being able to see customer comments from different social networks all in one place was very helpful, especially when managing feedback across multiple stores and brands.
> 
> **Cons**: It would be helpful if the platform sent alerts when satisfaction levels drop or spike unexpectedly.
> 
> The experience was generally positive. I was able to add links for multiple stores and companies, and the tool does a good job surfacing common topics and recurring issues in customer feedback. That said, I couldn’t export the topic summaries, and the lack of automated alerts is a limitation.

## Links

- [View on Capterra](https://www.capterra.co.za/software/1079351/Yellow-Tokens)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10032697/Yellow-Tokens/> |
| en-AE | <https://www.capterra.ae/software/1079351/Yellow-Tokens> |
| en-AU | <https://www.capterra.com.au/software/1079351/Yellow-Tokens> |
| en-CA | <https://www.capterra.ca/software/1079351/Yellow-Tokens> |
| en-GB | <https://www.capterra.co.uk/software/1079351/Yellow-Tokens> |
| en-IE | <https://www.capterra.ie/software/1079351/Yellow-Tokens> |
| en-IL | <https://www.capterra.co.il/software/1079351/Yellow-Tokens> |
| en-IN | <https://www.capterra.in/software/1079351/Yellow-Tokens> |
| en-NZ | <https://www.capterra.co.nz/software/1079351/Yellow-Tokens> |
| en-SG | <https://www.capterra.com.sg/software/1079351/Yellow-Tokens> |
| en-ZA | <https://www.capterra.co.za/software/1079351/Yellow-Tokens> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra South Africa helps find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.za","url":"https://www.capterra.co.za/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.za/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Yellow Tokens","description":"Yellow Tokens is a customer feedback and insights platform that helps businesses collect and analyze feedback data from major digital platforms. The system enables teams to aggregate information from Google Maps, Facebook, Instagram, TikTok, YouTube, X (formerly Twitter), TripAdvisor, and Amazon, presenting it in one centralized location. \n\nYellow Tokens processes this data to identify key satisfaction factors, track metrics, such as CSAT and NPS, and generate SWOT analysis highlighting strengths, weaknesses, threats, and opportunities. The platform combines feedback about both a business and its competitors, allowing for comparative analysis.\n\nUsers register company profiles, establishments, or products to begin collecting feedback automatically. The platform also provides action plans with practical recommendations for implementing customer-centric improvements based on the analyzed data, eliminating the need for manual analysis across multiple platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/af35e4d3-dadf-40b7-8d50-9d0a1314d8e2.png","url":"https://www.capterra.co.za/software/1079351/Yellow-Tokens","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/1079351/Yellow-Tokens#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"offers":{"price":"22","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.za/software/1079351/Yellow-Tokens#faqs","mainEntity":[{"name":"What Is Yellow Tokens?","@type":"Question","acceptedAnswer":{"text":"Yellow Tokens is a customer feedback and insights platform that helps businesses collect and analyze feedback data from major digital platforms. The system enables teams to aggregate information from Google Maps, Facebook, Instagram, TikTok, YouTube, X (formerly Twitter), TripAdvisor, and Amazon, presenting it in one centralized location. Yellow Tokens processes this data to identify key satisfaction factors, track metrics, such as CSAT and NPS, and generate SWOT analysis highlighting strengths, weaknesses, threats, and opportunities. The platform combines feedback about both a business and its competitors, allowing for comparative analysis.Users register company profiles, establishments, or products to begin collecting feedback automatically. The platform also provides action plans with practical recommendations for implementing customer-centric improvements based on the analyzed data, eliminating the need for manual analysis across multiple platforms.","@type":"Answer"}},{"name":"Who Uses Yellow Tokens?","@type":"Question","acceptedAnswer":{"text":"Yellow Tokens helps B2C companies monitor customer and competitor feedback, analyze satisfaction trends, and transform insights into actionable improvement plans.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/30671/customer-experience/software","@type":"ListItem"},{"name":"Yellow Tokens","position":3,"item":"/software/1079351/Yellow-Tokens","@type":"ListItem"}],"@id":"https://www.capterra.co.za/software/1079351/Yellow-Tokens#breadcrumblist"}]}
</script>