---
description: Learn more about XiVO price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: XiVO Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [XiVO](/software/1077844/XiVO)

# XiVO

Canonical: https://www.capterra.co.za/software/1077844/XiVO

> XiVO is open-source IP telephony and unified communications software for enterprise collaboration and call center management.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Volaris Group

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: French
- **Available Countries**: France

## Features

- Automated Routing

## Integrations (3 total)

- GLPI
- Microsoft Teams
- Zimbra Collaboration Suite

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [Contact Centre Software](https://www.capterra.co.za/directory/32035/contact-center/software)

## Alternatives

1. [Webex Suite](https://www.capterra.co.za/software/733/webex) — 4.4/5 (7396 reviews)
2. [Zendesk Suite](https://www.capterra.co.za/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [Zoho Desk](https://www.capterra.co.za/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
4. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [RingEX](https://www.capterra.co.za/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1077844/XiVO)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10031257/XiVO/> |
| en-AE | <https://www.capterra.ae/software/1077844/XiVO> |
| en-AU | <https://www.capterra.com.au/software/1077844/XiVO> |
| en-CA | <https://www.capterra.ca/software/1077844/XiVO> |
| en-GB | <https://www.capterra.co.uk/software/1077844/XiVO> |
| en-IE | <https://www.capterra.ie/software/1077844/XiVO> |
| en-IL | <https://www.capterra.co.il/software/1077844/XiVO> |
| en-IN | <https://www.capterra.in/software/1077844/XiVO> |
| en-NZ | <https://www.capterra.co.nz/software/1077844/XiVO> |
| en-SG | <https://www.capterra.com.sg/software/1077844/XiVO> |
| en-ZA | <https://www.capterra.co.za/software/1077844/XiVO> |

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