---
description: Learn more about efeedor price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: efeedor Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [efeedor](/software/1077428/efeedor)

# efeedor

Canonical: https://www.capterra.co.za/software/1077428/efeedor

> Efeedor is a healthcare software that helps organizations enhance patient experience, quality, safety, and operational efficiency.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses efeedor?

Hospitals, clinics, and healthcare chains in India seeking to improve patient satisfaction, achieve NABH accreditation, and digitize healthcare experience management.

## About the vendor

- **Company**: ITATONE POINT CONSULTING

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: India

## Features

- Feedback Management
- Multi-Channel Data Collection

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Customer Experience Software](https://www.capterra.co.za/directory/30671/customer-experience/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.co.za/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
2. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
3. [Zoho CRM Plus](https://www.capterra.co.za/software/182207/zoho-crmplus) — 4.4/5 (71 reviews)
4. [Freshdesk](https://www.capterra.co.za/software/124981/freshdesk) — 4.5/5 (3408 reviews)
5. [LocalClarity](https://www.capterra.co.za/software/171179/localclarity) — 5.0/5 (6 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1077428/efeedor)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10030826/efeedor/> |
| en-AE | <https://www.capterra.ae/software/1077428/efeedor> |
| en-AU | <https://www.capterra.com.au/software/1077428/efeedor> |
| en-CA | <https://www.capterra.ca/software/1077428/efeedor> |
| en-GB | <https://www.capterra.co.uk/software/1077428/efeedor> |
| en-IE | <https://www.capterra.ie/software/1077428/efeedor> |
| en-IL | <https://www.capterra.co.il/software/1077428/efeedor> |
| en-IN | <https://www.capterra.in/software/1077428/efeedor> |
| en-NZ | <https://www.capterra.co.nz/software/1077428/efeedor> |
| en-SG | <https://www.capterra.com.sg/software/1077428/efeedor> |
| en-ZA | <https://www.capterra.co.za/software/1077428/efeedor> |

-----

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