---
description: Learn more about Zence Commerce price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zence Commerce Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Zence Commerce](/software/1077046/Zence-Commerce)

# Zence Commerce

Canonical: https://www.capterra.co.za/software/1077046/Zence-Commerce

> Live chat solution that helps businesses recover abandoned carts and enable WhatsApp shopping through personalized interactions.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Zence Commerce?

It is designed for sales teams, marketing departments, customer service representatives, retail brands, restaurants, malls, airports, and hospitality businesses.

## About the vendor

- **Company**: Easyrewardz Software Services

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: India

## Features

- Autoresponders
- CRM
- Campaign Management
- Chat/Messaging
- Customer Activity Tracking
- Engagement Tracking
- Geotargeting
- Loyalty Cards
- Loyalty Program
- Mobile Access
- Proactive Chat
- Promotions Management
- Real-time Consumer-facing Chat
- Rewards Management
- Social Promotion
- Survey/Poll Management
- Third-Party Integrations
- Transcripts/Chat History

## Integrations (4 total)

- Microsoft Azure
- QueueBuster
- Rista
- Shopify

## Support Options

- Email/Help Desk
- Knowledge Base

## Category

- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)
- [Customer Loyalty Software](https://www.capterra.co.za/directory/10031/customer-loyalty/software)

## Alternatives

1. [Freshdesk](https://www.capterra.co.za/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [Vision Helpdesk](https://www.capterra.co.za/software/102230/vision-helpdesk) — 4.6/5 (48 reviews)
3. [Bitrix24](https://www.capterra.co.za/software/113540/bitrix24) — 4.2/5 (984 reviews)
4. [Slack](https://www.capterra.co.za/software/135003/slack) — 4.7/5 (24046 reviews)
5. [WhatsApp](https://www.capterra.co.za/software/180345/whatsapp) — 4.7/5 (16296 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1077046/Zence-Commerce)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10030449/Zence-Commerce/> |
| en-AE | <https://www.capterra.ae/software/1077046/Zence-Commerce> |
| en-AU | <https://www.capterra.com.au/software/1077046/Zence-Commerce> |
| en-CA | <https://www.capterra.ca/software/1077046/Zence-Commerce> |
| en-GB | <https://www.capterra.co.uk/software/1077046/Zence-Commerce> |
| en-IE | <https://www.capterra.ie/software/1077046/Zence-Commerce> |
| en-IL | <https://www.capterra.co.il/software/1077046/Zence-Commerce> |
| en-IN | <https://www.capterra.in/software/1077046/Zence-Commerce> |
| en-NZ | <https://www.capterra.co.nz/software/1077046/Zence-Commerce> |
| en-SG | <https://www.capterra.com.sg/software/1077046/Zence-Commerce> |
| en-ZA | <https://www.capterra.co.za/software/1077046/Zence-Commerce> |

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