---
description: Learn more about Frontizo price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Frontizo Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/30674/complaint-management/software) > [Frontizo](/software/1076948/Frontizo)

# Frontizo

Canonical: https://www.capterra.co.za/software/1076948/Frontizo

> Complaint management software that enables businesses to track and manage customer service requests, engineer activities, and more.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: Computer Frontline Consultancy Service
- **Founded**: 1997

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: India

## Features

- Alerts/Escalation
- Feedback Management
- Interaction Tracking
- Reporting/Analytics

## Support Options

- FAQs/Forum

## Category

- [Complaint Management Software](https://www.capterra.co.za/directory/30674/complaint-management/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.co.za/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
2. [Freshservice](https://www.capterra.co.za/software/132997/freshservice) — 4.5/5 (685 reviews)
3. [Freshdesk](https://www.capterra.co.za/software/124981/freshdesk) — 4.5/5 (3409 reviews)
4. [InvGate Service Management](https://www.capterra.co.za/software/133392/service-desk) — 4.6/5 (108 reviews)
5. [JIRA Service Management](https://www.capterra.co.za/software/138769/jira-service-management) — 4.5/5 (763 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1076948/Frontizo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10030351/Frontizo/> |
| en-AE | <https://www.capterra.ae/software/1076948/Frontizo> |
| en-AU | <https://www.capterra.com.au/software/1076948/Frontizo> |
| en-CA | <https://www.capterra.ca/software/1076948/Frontizo> |
| en-GB | <https://www.capterra.co.uk/software/1076948/Frontizo> |
| en-IE | <https://www.capterra.ie/software/1076948/Frontizo> |
| en-IL | <https://www.capterra.co.il/software/1076948/Frontizo> |
| en-IN | <https://www.capterra.in/software/1076948/Frontizo> |
| en-NZ | <https://www.capterra.co.nz/software/1076948/Frontizo> |
| en-SG | <https://www.capterra.com.sg/software/1076948/Frontizo> |
| en-ZA | <https://www.capterra.co.za/software/1076948/Frontizo> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra South Africa helps find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.za","url":"https://www.capterra.co.za/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.za/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Frontizo","description":"Frontizo is a complaint management software that enables businesses to track and manage customer service requests, engineer activities, and machine installations. The system features service request management tools, engineer allocation capabilities, work update tracking, and automated report generation. \n\nFrontizo includes mobile applications for both engineers and customers, allowing for communication and updates throughout the service lifecycle. The software offers customizable dashboards, multilingual support, and analytics to help businesses improve operational efficiency. Additional features include spare parts inventory management, preventive maintenance scheduling, AMC management, and customer feedback collection. The platform supports multi-location operations and role-based access control for secure data management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d2d14654-2096-4f77-92e9-0edbf88d02ca.png","url":"https://www.capterra.co.za/software/1076948/Frontizo","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/1076948/Frontizo#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.za/software/1076948/Frontizo#faqs","mainEntity":[{"name":"What Is Frontizo?","@type":"Question","acceptedAnswer":{"text":"Frontizo is a complaint management software that enables businesses to track and manage customer service requests, engineer activities, and machine installations. The system features service request management tools, engineer allocation capabilities, work update tracking, and automated report generation. Frontizo includes mobile applications for both engineers and customers, allowing for communication and updates throughout the service lifecycle. The software offers customizable dashboards, multilingual support, and analytics to help businesses improve operational efficiency. Additional features include spare parts inventory management, preventive maintenance scheduling, AMC management, and customer feedback collection. The platform supports multi-location operations and role-based access control for secure data management.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Complaint Management Software","position":2,"item":"/directory/30674/complaint-management/software","@type":"ListItem"},{"name":"Frontizo","position":3,"item":"/software/1076948/Frontizo","@type":"ListItem"}],"@id":"https://www.capterra.co.za/software/1076948/Frontizo#breadcrumblist"}]}
</script>