---
description: Learn more about Softservv price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Softservv Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Softservv](/software/1076790/Softservv)

# Softservv

Canonical: https://www.capterra.co.za/software/1076790/Softservv

> SoftServv is a WhatsApp Business API platform for automating customer communications within existing software systems.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Softservv?

Software Developers and any company that wants to integrate WhatsApp Business into their websites or internal systems to setup automated communication using WhatsApp.

## About the vendor

- **Company**: Siems Group

## Commercial Context

- **Starting Price**: US$22,00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: WhatsApp pricing is calculated based on Meta's conversation-based pricing fee and SoftServv's per-message fee. Free testing version available by request.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda and 154 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Autoresponders
- Chat/Messaging
- Customizable Branding
- Proactive Chat
- Real-Time Chat
- Real-time Consumer-facing Chat
- Transcripts/Chat History

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)
- [Internal Communications Software](https://www.capterra.co.za/directory/31014/internal-communications/software)
- [Team Communication Software](https://www.capterra.co.za/directory/31033/team-communication/software)

## Alternatives

1. [Slack](https://www.capterra.co.za/software/135003/slack) — 4.7/5 (24046 reviews)
2. [WhatsApp](https://www.capterra.co.za/software/180345/whatsapp) — 4.7/5 (16298 reviews)
3. [Microsoft Teams](https://www.capterra.co.za/software/168668/microsoft-teams) — 4.5/5 (10941 reviews)
4. [Connecteam](https://www.capterra.co.za/software/153140/connecteam) — 4.6/5 (5060 reviews)
5. [Telegram](https://www.capterra.co.za/software/180347/telegram) — 4.7/5 (6406 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1076790/Softservv)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10030193/Softservv/> |
| en-AE | <https://www.capterra.ae/software/1076790/Softservv> |
| en-AU | <https://www.capterra.com.au/software/1076790/Softservv> |
| en-CA | <https://www.capterra.ca/software/1076790/Softservv> |
| en-GB | <https://www.capterra.co.uk/software/1076790/Softservv> |
| en-IE | <https://www.capterra.ie/software/1076790/Softservv> |
| en-IL | <https://www.capterra.co.il/software/1076790/Softservv> |
| en-IN | <https://www.capterra.in/software/1076790/Softservv> |
| en-NZ | <https://www.capterra.co.nz/software/1076790/Softservv> |
| en-SG | <https://www.capterra.com.sg/software/1076790/Softservv> |
| en-ZA | <https://www.capterra.co.za/software/1076790/Softservv> |

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