---
description: Learn more about Aura365 price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Aura365 Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/30938/artificial-intelligence/software) > [Aura365](/software/1076727/Aura365)

# Aura365

Canonical: https://www.capterra.co.za/software/1076727/Aura365

> Aura365 is a cloud-based solution that uses AI to gather insights across multiple channels to improve customer interactions.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Gnani.ai

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: India

## Features

- Process/Workflow Automation

## Integrations (6 total)

- Amazon Connect
- Exotel
- Kaleyra
- Knowlarity
- Twilio
- Zendesk Suite

## Support Options

- Email/Help Desk

## Category

- [Artificial Intelligence (AI) Software](https://www.capterra.co.za/directory/30938/artificial-intelligence/software)

## Alternatives

1. [Site24x7](https://www.capterra.co.za/software/168192/site24x7) — 4.7/5 (350 reviews)
2. [Asana](https://www.capterra.co.za/software/120550/asana-pm) — 4.5/5 (13574 reviews)
3. [Adobe Creative Cloud](https://www.capterra.co.za/software/48969/adobe-creative-cloud) — 4.7/5 (7335 reviews)
4. [VideoExpress](https://www.capterra.co.za/software/1065335/videoexpress) — 4.7/5 (6607 reviews)
5. [Rippling](https://www.capterra.co.za/software/172127/rippling) — 4.9/5 (4781 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1076727/Aura365)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10030130/Aura365/> |
| en-AE | <https://www.capterra.ae/software/1076727/Aura365> |
| en-AU | <https://www.capterra.com.au/software/1076727/Aura365> |
| en-CA | <https://www.capterra.ca/software/1076727/Aura365> |
| en-GB | <https://www.capterra.co.uk/software/1076727/Aura365> |
| en-IE | <https://www.capterra.ie/software/1076727/Aura365> |
| en-IL | <https://www.capterra.co.il/software/1076727/Aura365> |
| en-IN | <https://www.capterra.in/software/1076727/Aura365> |
| en-NZ | <https://www.capterra.co.nz/software/1076727/Aura365> |
| en-SG | <https://www.capterra.com.sg/software/1076727/Aura365> |
| en-ZA | <https://www.capterra.co.za/software/1076727/Aura365> |

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