---
description: Learn more about Jelly price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Jelly Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Jelly](/software/1072464/Jelly)

# Jelly

Canonical: https://www.capterra.co.za/software/1072464/Jelly

> The simple and affordable shared inbox for small teams.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Jelly?

Jelly is built for small teams by a small team. A group of people with a shared email address is always a mess of stepping on toes and losing important messages. Get Jelly and enjoy peace of mind\!

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Good Enough

## Commercial Context

- **Starting Price**: US$29,00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Collaboration Tools
- Email Tracking
- Shared Inboxes

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Email Management Software](https://www.capterra.co.za/directory/30553/email-management/software)

## Alternatives

1. [Gmail](https://www.capterra.co.za/software/202338/gmail) — 4.8/5 (13327 reviews)
2. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (17483 reviews)
3. [Microsoft Outlook](https://www.capterra.co.za/software/1010311/microsoft-outlook) — 4.5/5 (2426 reviews)
4. [Microsoft 365](https://www.capterra.co.za/software/58688/microsoft-365) — 4.6/5 (14035 reviews)
5. [Yahoo Mail](https://www.capterra.co.za/software/1035225/yahoo-mail) — 4.2/5 (846 reviews)

## Reviews

### "A simple, affordable shared inbox for teams. Perfect." — 5.0/5

> **Murray** | *11 November 2024* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Jelly is a simple and affordable shared inbox for teams that just need to share email addresses, without any of the complication or expense of bigger, more expensive products like ZenDesk. &#10;&#10;Jelly makes it easy to share responsibility for handling conversations our users start, and initiating new conversations. Any one of us can jump in and even take the lead on conversations after they've stated. It makes it trivial to see the whole conversation history.&#10;&#10;Flat-rate pricing really helps us; per-seat pricing penalises us every time a new volunteer wants to help out.
> 
> **Cons**: It'd be good to have more collaboration features -- seeing who has read what, collaborating on drafts. I've spoken to the team though, and these are coming soon.
> 
> Jelly has been great, we love working with a small company with real human support. It's the shared inbox software we always hoped for.

## Links

- [View on Capterra](https://www.capterra.co.za/software/1072464/Jelly)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10025890/Jelly/> |
| en-AE | <https://www.capterra.ae/software/1072464/Jelly> |
| en-AU | <https://www.capterra.com.au/software/1072464/Jelly> |
| en-CA | <https://www.capterra.ca/software/1072464/Jelly> |
| en-GB | <https://www.capterra.co.uk/software/1072464/Jelly> |
| en-IE | <https://www.capterra.ie/software/1072464/Jelly> |
| en-IL | <https://www.capterra.co.il/software/1072464/Jelly> |
| en-IN | <https://www.capterra.in/software/1072464/Jelly> |
| en-NZ | <https://www.capterra.co.nz/software/1072464/Jelly> |
| en-SG | <https://www.capterra.com.sg/software/1072464/Jelly> |
| en-ZA | <https://www.capterra.co.za/software/1072464/Jelly> |

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