---
description: Learn more about Guestara price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Guestara Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/20031/hospitality-property-management/software) > [Guestara](/software/1071536/Guestara)

# Guestara

Canonical: https://www.capterra.co.za/software/1071536/Guestara

> AI-based guest management platform that helps hotels with check-in, 24/7 AI chatbot, smart upsells, reviews \&amp; payment management.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Guestara?

Independent \&amp; boutique hotels, resorts, hostels, short-term rentals, and mid-size hotel groups looking to digitize and monetize the guest experience without enterprise complexity.

## About the vendor

- **Company**: Gratson Cloud

## Commercial Context

- **Pricing model**: Usage Based
- **Pricing Details**: Guestara is priced per room per month with three plans:&#10;&#10;Power ($2.5/room/month, min $99/month): Guest Journeys on 1 channel, Basic Digital Check-in, Unified Inbox on 1 channel, Standard Upsell, Google Review Collection.&#10;&#10;Premium ($4.5/room/month, min $189/month): Guest Journeys on 2 channels, Advanced Digital Check-in, Unified Inbox on 3 channels, Personalised Upsell, Google \&amp; TripAdvisor Review Collection.&#10;&#10;Enterprise ($349/month minimum): Everything in Premium plus bespoke PMS integration, bespoke 3rd-party integration, direct support via Slack and WhatsApp, and a dedicated account manager.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador and 33 more

## Features

- Guest Experience Management
- Housekeeping Management
- Marketing Automation
- Reservations Management

## Integrations (23 total)

- Amazon SES
- Apaleo
- August
- Beds24
- Cashfree
- Cloudbeds
- Gmail
- Guesty
- Hostaway
- Hostfully
- Hotelogix
- Igloo
- Instagram
- Messenger
- Mews

... and 8 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Hospitality Property Management Software](https://www.capterra.co.za/directory/20031/hospitality-property-management/software)

## Related Categories

- [Hospitality Property Management Software](https://www.capterra.co.za/directory/20031/hospitality-property-management/software)
- [Vacation Rental Software](https://www.capterra.co.za/directory/30616/vacation-rental/software)

## Alternatives

1. [Guesty Lite](https://www.capterra.co.za/software/169863/your-porter-app) — 4.7/5 (547 reviews)
2. [Hotelogix](https://www.capterra.co.za/software/76374/hotelogix) — 4.4/5 (251 reviews)
3. [Guesty](https://www.capterra.co.za/software/159377/guesty) — 4.4/5 (476 reviews)
4. [ResortCleaning](https://www.capterra.co.za/software/1030818/resortcleaning) — 5.0/5 (10 reviews)
5. [monday.com](https://www.capterra.co.za/software/147657/monday-com) — 4.6/5 (6046 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1071536/Guestara)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10024941/Guestara/> |
| en-AE | <https://www.capterra.ae/software/1071536/Guestara> |
| en-AU | <https://www.capterra.com.au/software/1071536/Guestara> |
| en-CA | <https://www.capterra.ca/software/1071536/Guestara> |
| en-GB | <https://www.capterra.co.uk/software/1071536/Guestara> |
| en-IE | <https://www.capterra.ie/software/1071536/Guestara> |
| en-IL | <https://www.capterra.co.il/software/1071536/Guestara> |
| en-IN | <https://www.capterra.in/software/1071536/Guestara> |
| en-NZ | <https://www.capterra.co.nz/software/1071536/Guestara> |
| en-SG | <https://www.capterra.com.sg/software/1071536/Guestara> |
| en-ZA | <https://www.capterra.co.za/software/1071536/Guestara> |

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