---
description: Learn more about DecisionTelecom price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: DecisionTelecom Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [DecisionTelecom](/software/1071303/DecisionTelecom)

# DecisionTelecom

Canonical: https://www.capterra.co.za/software/1071303/DecisionTelecom

> DecisionTelecom is a cloud-based business messaging platform that helps users in sending SMS, Viber, and WhatsApp messages globally.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: IT-Decision Telecom

## Commercial Context

- **Starting Price**: US$0,01
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Get the best rates for SMS, RCS, Viber, and WhatsApp Business Messages with our flexible, pay-as-you-go model.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Russian, Spanish, Ukrainian
- **Available Countries**: Estonia

## Features

- 2-Way Messaging
- Automated Responses
- Campaign Planning
- Campaign Scheduling
- Contact Management
- Mass Texting
- Message Personalization
- Mobile Coupons
- Reporting/Analytics
- Scheduled Messaging
- Third-Party Integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [SMS Marketing Software](https://www.capterra.co.za/directory/30842/sms-marketing/software)

## Alternatives

1. [Project Broadcast](https://www.capterra.co.za/software/1059384/project-broadcast) — 4.9/5 (647 reviews)
2. [SlickText](https://www.capterra.co.za/software/155430/slicktext-com) — 4.8/5 (268 reviews)
3. [Text Request](https://www.capterra.co.za/software/167015/text-request) — 4.6/5 (1193 reviews)
4. [Clearstream](https://www.capterra.co.za/software/158103/clearstream) — 4.8/5 (656 reviews)
5. [WAWCD](https://www.capterra.co.za/software/1064255/wawcd) — 5.0/5 (54 reviews)

## Reviews

### "Amazing Omnichannel Communication Tool" — 5.0/5

> **Verified Reviewer** | *17 April 2025* | Public Relations & Communications | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use interface and at the same time really powerful. You can go straight to the platform and start sending messages without any problems. It allows us to use omnichannel communication and use various channels with our customers. And what is good is that it can be within one interface. Pricing was also very transparent.
> 
> **Cons**: I think it might need more native integrations with other tools e.g., with Salesforce. Besides that, I think they are a great tool.
> 
> Simple to use tool. If you want to handle a lot of messages in various communication channels, Decision Telecom has good solutions for that.

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### "A Reliable and Scalable Omnichannel Messaging Solution" — 5.0/5

> **Mitchael** | *21 April 2025* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Reliable omnichannel messaging with excellent delivery rates across SMS, Viber, and WhatsApp. Fast integration, flexible API, and outstanding customer support.
> 
> **Cons**: So far, nothing significant to mention. The platform is stable and performs as expected. Any minor questions were quickly resolved by the support team.
> 
> Our experience with DecisionTelecom has been excellent. The platform is stable, scalable, and easy to integrate. Their team is responsive and knowledgeable, helping us quickly launch global messaging campaigns with confidence. The verification flows work smoothly, and the support for multiple channels makes it easy to adapt to different markets.

## Links

- [View on Capterra](https://www.capterra.co.za/software/1071303/DecisionTelecom)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10024708/DecisionTelecom/> |
| en-AE | <https://www.capterra.ae/software/1071303/DecisionTelecom> |
| en-AU | <https://www.capterra.com.au/software/1071303/DecisionTelecom> |
| en-CA | <https://www.capterra.ca/software/1071303/DecisionTelecom> |
| en-GB | <https://www.capterra.co.uk/software/1071303/DecisionTelecom> |
| en-IE | <https://www.capterra.ie/software/1071303/DecisionTelecom> |
| en-IL | <https://www.capterra.co.il/software/1071303/DecisionTelecom> |
| en-IN | <https://www.capterra.in/software/1071303/DecisionTelecom> |
| en-NZ | <https://www.capterra.co.nz/software/1071303/DecisionTelecom> |
| en-SG | <https://www.capterra.com.sg/software/1071303/DecisionTelecom> |
| en-ZA | <https://www.capterra.co.za/software/1071303/DecisionTelecom> |

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