---
description: Learn more about TheySaid price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: TheySaid Price, Reviews & Features - Capterra South Africa 2026
---

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# TheySaid

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> User testing and research, accelerated by AI.
> 
> Verdict: Rated **4.9/5** by 16 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses TheySaid?

Forward thinking product, design and UX leaders who are looking for in-depth user testing \& research, accelerated by AI.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 16 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Theysaid

## Commercial Context

- **Starting Price**: US$0,00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: $49/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Activity Dashboard
- Continuous Feedback
- Customer Experience Management
- Customizable Branding
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Email Marketing
- Feedback Management
- Live Results Sharing
- Multi-Channel Data Collection
- NPS Survey Structure
- Performance Management
- Pulse Surveys
- Question Branching
- Question Library
- Reporting/Analytics
- Sentiment Analysis
- Skip Logic
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

## Integrations (4 total)

- HubSpot CRM
- Salesforce Desk
- Salesforce Platform
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Survey Software](https://www.capterra.co.za/directory/30092/survey/software)

## Related Categories

- [Survey Software](https://www.capterra.co.za/directory/30092/survey/software)
- [360 Degree Feedback Software](https://www.capterra.co.za/directory/30666/360-degree-feedback/software)
- [Customer Experience Software](https://www.capterra.co.za/directory/30671/customer-experience/software)
- [Customer Satisfaction Software](https://www.capterra.co.za/directory/30541/customer-satisfaction/software)
- [Polling Software](https://www.capterra.co.za/directory/31220/polling/software)

## Alternatives

1. [Typeform](https://www.capterra.co.za/software/137289/typeform) — 4.7/5 (945 reviews)
2. [UmfrageOnline](https://www.capterra.co.za/software/201674/enquetes-maken) — 4.6/5 (1553 reviews)
3. [Google Forms](https://www.capterra.co.za/software/176571/google-forms) — 4.7/5 (11363 reviews)
4. [SurveyMonkey](https://www.capterra.co.za/software/32728/surveymonkey) — 4.6/5 (10426 reviews)
5. [Jotform](https://www.capterra.co.za/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)

## Reviews

### "Great AI feature." — 5.0/5

> **Odirile** | *12 January 2025* | Arts & Crafts | Recommendation rating: 10.0/10
> 
> **Pros**: The AI feature is truly game changing, it makes it better to use and interactive.
> 
> **Cons**: Nothing much, I really enjoyed.
There were no inconveniences.
> 
> I really enjoyed the AI feature as it bring the surveys alive so to say.

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### "Finally, surveys that are engaging and fun to complete\!" — 5.0/5

> **Eugeine** | *05 November 2024* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: The conversational approach to collecting data via surveys will help us gather qualitative information from our members, and that will be worth gold to us in the long run—especially when it comes to better understanding our customers and improving our marketing and messaging.
> 
> **Cons**: Currently, the platform is limited to one question type to initiate the survey. However, I know they will add additional question types soon, so this 'con' drawback will quickly become a 'pro'.

-----

### "Outstanding result" — 5.0/5

> **Hasan** | *03 June 2025* | E-Learning | Recommendation rating: 9.0/10
> 
> **Pros**: The UI is very minimal, so I can understand the whole process very easily. The analytics feature is also great for getting proper insight into research results.
> 
> **Cons**: Overall, it's great. I didn't find any cons at a glance. I think there should be a help page about the whole service.
> 
> It's fantastic. Very professional layout and features as well. If I looking for research, I will go for it.

-----

### "5 Star Product" — 5.0/5

> **Brandi** | *13 January 2025* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: I liked that it generated questions for you based on the details you provide prior to creating the survey.
> 
> **Cons**: Nothing really to dislike from what I've seen.

-----

### "AI powered user testing is finally here" — 4.0/5

> **Kyle** | *07 January 2026* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: The speed at which AI powered user testing and high quality insight synthesis can be done. This leads to being able to rapidly iterate and develop a better product more aligned with our target users faster. It can save time without sacraficing quality when creating studies and tests. I has flexible ways to engage with users so they are comfortable and their feedback is valuable. Ability to critically synthesize what used to take days in minutes.
> 
> **Cons**: I havent had enough experience with it to answer this question. Although I still think experience in user testing techniques and proesses is valuable to get the best results.
> 
> My overall opinion is that this application can massively speed up the end to end user testing process, enable more testing cycles, and continuously generate insightful, critical, actionable results which results in a better more user centered product experience.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/1069963/Theysaid-AI-Survey)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10023372/Theysaid-AI-Survey/> |
| en-AE | <https://www.capterra.ae/software/1069963/Theysaid-AI-Survey> |
| en-AU | <https://www.capterra.com.au/software/1069963/Theysaid-AI-Survey> |
| en-CA | <https://www.capterra.ca/software/1069963/Theysaid-AI-Survey> |
| en-GB | <https://www.capterra.co.uk/software/1069963/Theysaid-AI-Survey> |
| en-IE | <https://www.capterra.ie/software/1069963/Theysaid-AI-Survey> |
| en-IL | <https://www.capterra.co.il/software/1069963/Theysaid-AI-Survey> |
| en-IN | <https://www.capterra.in/software/1069963/Theysaid-AI-Survey> |
| en-NZ | <https://www.capterra.co.nz/software/1069963/Theysaid-AI-Survey> |
| en-SG | <https://www.capterra.com.sg/software/1069963/Theysaid-AI-Survey> |
| en-ZA | <https://www.capterra.co.za/software/1069963/Theysaid-AI-Survey> |

-----

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