---
description: Learn more about Hammer Cloud Platform price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hammer Cloud Platform Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Hammer Cloud Platform](/software/1068878/Hammer-Cloud-Platform)

# Hammer Cloud Platform

Canonical: https://www.capterra.co.za/software/1068878/Hammer-Cloud-Platform

> Accelerate software lifecycles with Hammer Cloud's SaaS for contact center testing.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: InfoVista
- **Location**: Massy France, France
- **Founded**: 1996

## Commercial Context

- **Pricing Details**: Contact Hammer CX directly for pricing details.
- **Target Audience**: 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Andorra, Anguilla, Antigua & Barbuda, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda, Bhutan, Bosnia & Herzegovina, British Virgin Islands and 118 more

## Features

- Automated Routing
- Call Center Management
- Call Monitoring
- Call Routing
- Computer Telephony Integration
- Customer Experience Management
- Employee Coaching Tools
- IVR
- Multi-Channel Communication
- Quality Management
- Recording
- Reporting/Analytics
- Testing Management
- Testing Scripts
- Text to Speech
- Third-Party Integrations

## Integrations (5 total)

- Amazon Connect
- Avaya Enterprise Cloud
- Five9
- GENESYS
- Genesys Cloud CX

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Contact Centre Software](https://www.capterra.co.za/directory/32035/contact-center/software)

## Related Categories

- [Contact Centre Software](https://www.capterra.co.za/directory/32035/contact-center/software)
- [Contact Center Quality Assurance Software](https://www.capterra.co.za/directory/33415/contact-center-quality-assurance/software)
- [IVR Software](https://www.capterra.co.za/directory/30231/ivr/software)
- [Call Recording Software](https://www.capterra.co.za/directory/30533/call-recording/software)
- [Performance Testing Tools](https://www.capterra.co.za/directory/31124/performance-testing/software)

## Alternatives

1. [CloudTalk](https://www.capterra.co.za/software/182004/cloudtalk) — 4.4/5 (268 reviews)
2. [Genesys Cloud CX](https://www.capterra.co.za/software/21409/genesys-cloud) — 4.3/5 (262 reviews)
3. [Five9](https://www.capterra.co.za/software/132405/five9) — 4.2/5 (481 reviews)
4. [CXone Mpower](https://www.capterra.co.za/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews)
5. [Talkdesk](https://www.capterra.co.za/software/132852/talkdesk) — 4.5/5 (732 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1068878/Hammer-Cloud-Platform)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10022311/Hammer-Cloud-Platform/> |
| en-AE | <https://www.capterra.ae/software/1068878/Hammer-Cloud-Platform> |
| en-AU | <https://www.capterra.com.au/software/1068878/Hammer-Cloud-Platform> |
| en-CA | <https://www.capterra.ca/software/1068878/Hammer-Cloud-Platform> |
| en-GB | <https://www.capterra.co.uk/software/1068878/Hammer-Cloud-Platform> |
| en-IE | <https://www.capterra.ie/software/1068878/Hammer-Cloud-Platform> |
| en-IL | <https://www.capterra.co.il/software/1068878/Hammer-Cloud-Platform> |
| en-IN | <https://www.capterra.in/software/1068878/Hammer-Cloud-Platform> |
| en-NZ | <https://www.capterra.co.nz/software/1068878/Hammer-Cloud-Platform> |
| en-SG | <https://www.capterra.com.sg/software/1068878/Hammer-Cloud-Platform> |
| en-ZA | <https://www.capterra.co.za/software/1068878/Hammer-Cloud-Platform> |

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