---
description: Learn more about Lightster price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lightster Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [User Testing Software](/directory/32295/user-testing/software) > [Lightster](/software/1063000/lightster)

# Lightster

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> Get matched with your target audience on Lightster for discovery, testing, and feedback. Book meetings/moderated sessions or surveys.
> 
> Verdict: Rated **4.7/5** by 9 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Lightster?

Lightster is used by Founders, Product Teams, and Consultants in the digital product space. They are passionate for user-centered design and believe the best products are co-created with users.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 9 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Lightster

## Commercial Context

- **Starting Price**: US$50,00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, India, United States

## Features

- Collaboration Tools
- Customizable Questions
- Data Visualization
- Multi-Channel Distribution
- Panel Management
- Quantitative Metrics
- Question Branching
- Question Library
- Reporting/Analytics
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Usability Testing
- User Journeys
- User Research Analysis
- Video recording/Transcriptions

## Category

- [User Testing Software](https://www.capterra.co.za/directory/32295/user-testing/software)

## Related Categories

- [User Testing Software](https://www.capterra.co.za/directory/32295/user-testing/software)
- [Survey Software](https://www.capterra.co.za/directory/30092/survey/software)
- [Market Research Software](https://www.capterra.co.za/directory/10041/market-research/software)
- [Product Management Software](https://www.capterra.co.za/directory/30865/product-management/software)
- [User Experience Software](https://www.capterra.co.za/directory/31036/ux/software)

## Alternatives

1. [Typeform](https://www.capterra.co.za/software/137289/typeform) — 4.7/5 (945 reviews)
2. [CleverX](https://www.capterra.co.za/software/1067268/CleverX) — 4.7/5 (101 reviews)
3. [Tremendous](https://www.capterra.co.za/software/197141/tremendous-rewards) — 4.8/5 (456 reviews)
4. [Make Opinion](https://www.capterra.co.za/software/1045620/make-opinion) — 4.8/5 (65 reviews)
5. [Semrush](https://www.capterra.co.za/software/151962/semrush) — 4.6/5 (2316 reviews)

## Reviews

### "Great Market Research Tool" — 5.0/5

> **Courtenay** | *28 May 2024* | Market Research | Recommendation rating: 10.0/10
> 
> **Pros**: Finding participants for our surveys is the hardest part of early market research - when me and my team are just trying to figure out if there is any promise to our idea/ product. Lightster gives us access to our target audience so we can conduct quick and cheap validation.
> 
> **Cons**: It is still an early stage company so some parts of the product are still a bit limited and manual. The quality of survey candidates can also vary - depending on what you’re looking for.
> 
> I had a great experience using Lightster. My team was trying to narrow down the target customer for a product we were building and wanted to talk to people from outside our networks and fields - Lightster was the perfect solution. We were able to administer a survey to a large audience and gather insights - and if we had decided to proceed further we would have utilized the panel and interview features to dig deeper. However,  with just a little bit of research we learned that our idea wasn’t solving a big enough problem so we ditched it. In a way, this product saved us tons of time and money.

-----

### "Survey Swfty" — 4.0/5

> **Daniel** | *04 March 2024* | Internet | Recommendation rating: 7.0/10
> 
> **Pros**: Getting feedback about questions. I havent done interviews yet.
> 
> **Cons**: cost was pretty high. I havent done interviews yet.
> 
> Very good. I havent done interviews yet.

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### "Simple user research recruitment" — 5.0/5

> **Ryan** | *21 October 2024* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Lightster makes recruiting people for user research extremely simple and easy. Before working with them we had to manually reach out to people ourselves which is time consuming.
> 
> **Cons**: No fault of Lightster but sometimes it's difficult to know if people are the right fit until you speak with them. Job titles may be the same but every company is different.
> 
> It has been great and would recommend them to anybody looking to do user research.

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### "Great for User Testing, UX, and Market Research" — 5.0/5

> **Gerald** | *24 May 2024* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: The Lightster team is amazing. \[sensitive content hidden\] is very responsive and is there to help you out with whatever you need. They take a white glove approach to customer service and will help you out in any way they can. Amazing experience.
> 
> **Cons**: It was a little hard to understand how the software worked at first. Once I reached out to the team they explained everything to me and walked me through the process and everything made sense from there.
> 
> My overall experience was excellent. \[sensitive content hidden\] provided such an amazing experience that it's now my go to user testing and UX software.

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### "A solid and dependable way to have conversations I would not have otherwise had" — 4.0/5

> **Andrew** | *03 June 2024* | Human Resources | Recommendation rating: 8.0/10
> 
> **Pros**: It was a painless way to find people in the industry and roles I needed to speak with to discover more about them and their needs.
> 
> **Cons**: I suppose the cost (especially for the US).
> 
> Generally a positive one. \[sensitive content hidden\] was very communicative and proactive.  The people with whom I spoke were kind and helpful.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/1063000/lightster)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10018060/Lightster/> |
| en-AE | <https://www.capterra.ae/software/1063000/lightster> |
| en-AU | <https://www.capterra.com.au/software/1063000/lightster> |
| en-CA | <https://www.capterra.ca/software/1063000/lightster> |
| en-GB | <https://www.capterra.co.uk/software/1063000/lightster> |
| en-IE | <https://www.capterra.ie/software/1063000/lightster> |
| en-IL | <https://www.capterra.co.il/software/1063000/lightster> |
| en-IN | <https://www.capterra.in/software/1063000/lightster> |
| en-NZ | <https://www.capterra.co.nz/software/1063000/lightster> |
| en-SG | <https://www.capterra.com.sg/software/1063000/lightster> |
| en-ZA | <https://www.capterra.co.za/software/1063000/lightster> |
| fr | <https://www.capterra.fr/software/1063000/lightster> |
| fr-BE | <https://fr.capterra.be/software/1063000/lightster> |
| fr-CA | <https://fr.capterra.ca/software/1063000/lightster> |
| fr-LU | <https://www.capterra.lu/software/1063000/lightster> |

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