---
description: Learn more about Social News Desk price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Social News Desk Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Social Media Management Tools](/directory/30939/social-media-management/software) > [Social News Desk](/software/1061707/social-news-desk)

# Social News Desk

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> Social News Desk is the only social media management software that’s purpose-built for today's critical communicators.
> 
> Verdict: Rated **4.4/5** by 9 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Social News Desk?

City Government and Agencies, K-12 Education, Municipalities, News, Publishing, Public Safety, Universities and Higher Education.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 9 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Social News Desk

## Commercial Context

- **Starting Price**: US$299,00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Activity Dashboard
- Audience Targeting
- Automated Publishing
- Campaign Analytics
- Campaign Management
- Collaboration Tools
- Competitive Analysis
- Competitor Monitoring
- Content Management
- Conversion Tracking
- Customer Engagement
- Customer Segmentation
- Customizable Reports
- Dashboard
- Engagement Tracking
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Data Collection
- Performance Metrics
- Post Scheduling
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Sentiment Analysis
- Social Media Integration
- Social Media Monitoring
- Trend Analysis
- Visual Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Social Media Management Tools](https://www.capterra.co.za/directory/30939/social-media-management/software)

## Related Categories

- [Social Media Management Tools](https://www.capterra.co.za/directory/30939/social-media-management/software)
- [Social Media Analytics Tools](https://www.capterra.co.za/directory/31655/social-media-analytics-tools/software)
- [Social Media Monitoring Software](https://www.capterra.co.za/directory/31028/social-media-monitoring/software)
- [Social Media Marketing Tools](https://www.capterra.co.za/directory/30781/social-media-marketing/software)

## Alternatives

1. [Vista Social](https://www.capterra.co.za/software/1021619/vista-social) — 4.9/5 (890 reviews)
2. [Publer](https://www.capterra.co.za/software/177145/publer) — 4.8/5 (900 reviews)
3. [Instagram](https://www.capterra.co.za/software/210721/instagram) — 4.7/5 (5144 reviews)
4. [Hootsuite](https://www.capterra.co.za/software/121701/hootsuite) — 4.4/5 (3795 reviews)
5. [Zoho Social](https://www.capterra.co.za/software/159351/zoho-social) — 4.7/5 (3388 reviews)

## Reviews

### "Constant technical difficulties" — 1.0/5

> **Adria** | *17 March 2026* | Media Production | Recommendation rating: 0.0/10
> 
> **Pros**: When the autopilot feature on SND works, it's great. But it isn't always guaranteed to work. However, when it does work it makes regular posting to social media accounts a lot easier and faster, especially on weekends when off the clock.
> 
> **Cons**: The worst part about Social News Desk has been the constant technical difficulties. There is always something wrong, whether it's autopilot posting not working, accounts randomly being disconnected, incorrect post appearance, etc. At first SND Support was great, but lately they have been terrible. They give extremely vague directions for fixing an issue without an explanation of why the issue may have occurred. And it's usually the same "solution": reconnect your social accounts. But without knowing why all these issues are happening, we have no way of preventing them from happening. 
There is also very limited personalization when scheduling autopilot posts; you pretty much have to go into Instagram itself to do anything such as tagging pages, collaborating posts with pages, etc. The reporting feature is also AWFUL. The data is often inaccurate, listing things like 0 impressions but 5 likes, which doesn't make sense. And the reporting is not nearly as in-depth as other softwares such as Meta Business Suite.
> 
> Overall, SND has been a huge stress for myself and the rest of the social media team at our company. We have something go wrong with SND at least once a week, and it often takes several hours for support to get back to us, and once they do, they give us very vague, half-effort "solutions." When completing things such as social media audits, the data I retrieve from SND is highly inaccurate which makes the audit invalid. 
SND has been about 80% stressful and 20% useful.

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### "SND contributes to effective social media campaigns" — 5.0/5

> **Greg** | *08 February 2024* | Broadcast Media | Recommendation rating: 10.0/10
> 
> **Pros**: SND is easy to use and incorporates all social platforms across all my properties, making one-time simultaneous posting a breeze. It also features all the metadata options I need to create an effective post. The main reason why I enjoy using SND is because the support staff is very responsive and thorough.
> 
> **Cons**: As with any program, there are sometimes bugs that hinder tasks. Over the years, however, I have not experienced a widespread, long-term outage.

-----

### "Social Media Success in Education" — 5.0/5

> **Andrea** | *16 February 2024* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Social News Desk provides a "one stop shop" for all your social media accounts and platforms. As a social media management tool, you can quickly post, add photos and video.
> 
> **Cons**: Social News Desk has been so responsive to the user community that of course we want more. I would love to be able to post directly to the Nextdoor platform. I love that I can monitor the chatter on Nextdoor, but it would be helpful to post, as well.  I also wished that I could tag partners and collaborators on LinkedIn, but I am positive it is coming in the near future.
> 
> I started using SND when I worked in government for a Township. When I moved over to my current position in Education, I knew I needed to continue using the product. It is the most user friendly of all the social media management tools, and I have used many. It is convenient, efficient, and helps to improve engagement. As a county-wide ISD, we need to connect with parents. Knowing when to post what critical. SND has allowed us to work smarter, not harder.

-----

### "SND automation really works" — 5.0/5

> **Scott** | *08 February 2024* | Newspapers | Recommendation rating: 9.0/10
> 
> **Pros**: We use SND's AutoPilot feature across our many social accounts. This customizable feature lets our journalists focus on gathering the news.
> 
> **Cons**: I wish the permission settings were more customizable by top-end users so we could select which features various users can access.
> 
> Like the social world in which we live, SND continues to evolve with new products and services.

-----

### "Easy to use, saves me labor" — 4.0/5

> **Ray** | *16 February 2024* | Newspapers | Recommendation rating: 7.0/10
> 
> **Pros**: The auto posting is the most valuable asset Social News Desk provides for me.
> 
> **Cons**: Not really a con, but I want Social News to look into connecting to Next Door, which my community uses a lot.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/1061707/social-news-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10017081/Social-News-Desk/> |
| en-AE | <https://www.capterra.ae/software/1061707/social-news-desk> |
| en-AU | <https://www.capterra.com.au/software/1061707/social-news-desk> |
| en-CA | <https://www.capterra.ca/software/1061707/social-news-desk> |
| en-GB | <https://www.capterra.co.uk/software/1061707/social-news-desk> |
| en-IE | <https://www.capterra.ie/software/1061707/social-news-desk> |
| en-IL | <https://www.capterra.co.il/software/1061707/social-news-desk> |
| en-IN | <https://www.capterra.in/software/1061707/social-news-desk> |
| en-NZ | <https://www.capterra.co.nz/software/1061707/social-news-desk> |
| en-SG | <https://www.capterra.com.sg/software/1061707/social-news-desk> |
| en-ZA | <https://www.capterra.co.za/software/1061707/social-news-desk> |
| fr | <https://www.capterra.fr/software/1061707/social-news-desk> |
| fr-BE | <https://fr.capterra.be/software/1061707/social-news-desk> |
| fr-CA | <https://fr.capterra.ca/software/1061707/social-news-desk> |
| fr-LU | <https://www.capterra.lu/software/1061707/social-news-desk> |

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