---
description: Learn more about virsaic price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: virsaic Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [virsaic](/software/1060676/virsaic)

# virsaic

Canonical: https://www.capterra.co.za/software/1060676/virsaic

> virsaic® provides a seamless way for companies to manage their customer interactions across all channels, from one cloud platform.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses virsaic?

Companies in regulated markets in insurance, finance, energy and utilities, who regularly communicate with their customers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: CoTé Software & Solutions
- **Founded**: 2009

## Commercial Context

- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Singapore, United States

## Features

- 2-Way Messaging
- A/B Testing
- Activity Dashboard
- Archiving & Retention
- Automated Responses
- Batch Processing
- Campaign Analytics
- Campaign Scheduling
- Channel Management
- Compliance Tracking
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customizable Templates
- Dashboard
- Document Classification
- Document Management
- Document Storage
- Electronic Signature
- Email Tracking
- Event Triggered Actions
- Feedback Management
- File Conversion
- File Sharing
- Forms Creation & Design
- Forms Management
- Full Text Search
- Interaction Tracking
- Landing Pages/Web Forms
- Lead Capture
- Mass Texting
- Message Personalization
- Mobile Optimization
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Multiple Output Formats
- Personalization
- Process/Workflow Automation
- Reporting/Analytics
- Scheduled Messaging
- Search/Filter
- Subscriber Management
- Surveys & Feedback
- Template Management
- Templates
- Version Control
- WYSIWYG Editor
- Workflow Management

... and 14 more features

## Integrations (2 total)

- ImageVault
- Spam Filtering and Malware Protection

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Customer Communications Management Software](https://www.capterra.co.za/directory/31002/customer-communications-management/software)

## Related Categories

- [Customer Communications Management Software](https://www.capterra.co.za/directory/31002/customer-communications-management/software)
- [Email Marketing Software](https://www.capterra.co.za/directory/30013/email-marketing/software)
- [Campaign Management Software](https://www.capterra.co.za/directory/30012/campaign-management/software)
- [Enterprise Content Management Software](https://www.capterra.co.za/directory/31079/enterprise-content-management/software)
- [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software)

## Alternatives

1. [Bitrix24](https://www.capterra.co.za/software/113540/bitrix24) — 4.2/5 (984 reviews)
2. [Intercom](https://www.capterra.co.za/software/134347/intercom) — 4.5/5 (1131 reviews)
3. [Thryv](https://www.capterra.co.za/software/156926/thryv) — 4.2/5 (505 reviews)
4. [WebEngage](https://www.capterra.co.za/software/143401/webengage) — 4.5/5 (32 reviews)
5. [SimpleWorks](https://www.capterra.co.za/software/144850/simplecrm) — 4.5/5 (15 reviews)

## Reviews

### "Maryland Auto Insurance Fund Virsaic Usage" — 5.0/5

> **Butch** | *06 March 2024* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: Great product that helped us organize and containerize our outputs, we are putting all of our outputs in Virsaic.
> 
> **Cons**: It takes time to learn, \[sensitive content hidden\]
 is great at doing the work for us and teaching us.
> 
> Great, love \[sensitive content hidden\]
 and their staff, the product is solid.

-----

### "Great product and user friendly platform" — 5.0/5

> **Joe** | *11 March 2024* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: Customizable output templates make the transition to Virsaic seamless.
> 
> **Cons**: Learning how to build templates takes time, but the CoTe team is great to work with and provides more than enough training.
> 
> CoTe's customer service is top notch. Virsaic is very user-friendly and has been easy to deploy with our team(s).

-----

### "Great team to partner with" — 5.0/5

> **Craig** | *07 March 2024* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: A flexible platform that enables a lot of control in your document creation and management. Design user interface is solid and enables business users to be able to develop basic templates. Support and customer service is very responsive and helpful. Open to making system improvements and enhancements based on customer needs and feedback.
> 
> **Cons**: We had some transition issues with performance, that has since been worked through together and we have seen a large improvement. We find we do have to dig into the template code on occasion to trouble shoot some things that should work from the designer UI.

## Links

- [View on Capterra](https://www.capterra.co.za/software/1060676/virsaic)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10016238/virsaic/> |
| en-AE | <https://www.capterra.ae/software/1060676/virsaic> |
| en-AU | <https://www.capterra.com.au/software/1060676/virsaic> |
| en-CA | <https://www.capterra.ca/software/1060676/virsaic> |
| en-GB | <https://www.capterra.co.uk/software/1060676/virsaic> |
| en-IE | <https://www.capterra.ie/software/1060676/virsaic> |
| en-IL | <https://www.capterra.co.il/software/1060676/virsaic> |
| en-IN | <https://www.capterra.in/software/1060676/virsaic> |
| en-NZ | <https://www.capterra.co.nz/software/1060676/virsaic> |
| en-SG | <https://www.capterra.com.sg/software/1060676/virsaic> |
| en-ZA | <https://www.capterra.co.za/software/1060676/virsaic> |

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