---
description: Learn more about ManageEngine Identity360 price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: ManageEngine Identity360 Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Identity Management Software](/directory/30777/identity-management/software) > [ManageEngine Identity360](/software/1060321/manageengine-identity360)

# ManageEngine Identity360

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> Identity and access management solution that allows businesses to manage user access to company resources, applications, and documents.
> 
> Verdict: Rated **4.3/5** by 8 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 8 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ManageEngine
- **Location**: The Octagon, US
- **Founded**: 1996

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Authentication
- Multi-Factor Authentication

## Support Options

- Email/Help Desk

## Category

- [Identity Management Software](https://www.capterra.co.za/directory/30777/identity-management/software)

## Alternatives

1. [Okta](https://www.capterra.co.za/software/119653/okta) — 4.7/5 (930 reviews)
2. [tenfold](https://www.capterra.co.za/software/1020579/tenfold) — 4.5/5 (66 reviews)
3. [JumpCloud Directory Platform](https://www.capterra.co.za/software/175092/jumpcloud-daas) — 4.6/5 (264 reviews)
4. [1Password](https://www.capterra.co.za/software/176113/1password) — 4.7/5 (2123 reviews)
5. [Bitwarden](https://www.capterra.co.za/software/210695/bitwarden) — 4.7/5 (213 reviews)

## Reviews

### "Better at dealing with external contractors and internal workers" — 4.0/5

> **Amani** | *28 April 2025* | Mechanical or Industrial Engineering | Recommendation rating: 9.0/10
> 
> **Pros**: I found it valuable that Identity360 enables identity management both in cloud and corporate networks applications. It became much easier for me to provision new users for my organization through directory integrations such as Azure AD or Google Workspace.
> 
> **Cons**: Sometimes the refresh from the HR systems can take a few moments and is less efficient when there are nest tables involved. It should have been possible to synchronize at an even shorter interval in real time to keep truthfulness strict.
> 
> Identity360 has helped me address several of the challenges because the tool offered convenient solutions for the management of users’ access rights across the cloud and the corporation applications.

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### "Perfect balance of access control and user management" — 4.0/5

> **Tawee** | *28 April 2025* | Higher Education | Recommendation rating: 9.0/10
> 
> **Pros**: I like about Identity360 is that it provides conditional access policies depending on device compliance and IP location. It enabled me to set more specific privileges thus preserving both confidentiality and availability throughout the working departments.
> 
> **Cons**: Single sign-on of multiple cloud apps while might have been useful, caused I had slight confusion while mapping roles to some of the apps. Minor changes were required related to integration of products from third-party applications.
> 
> Using Identity360 allowed me to set accurate conditional access policies so that the organizations’ security level improves without any inconvenience for all the departments of the organizations.

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### "Ensured a smooth operation of Identity management in our organisation" — 4.0/5

> **KEERATI** | *23 April 2025* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: With the ManageEngine Identity360’s Universal Directory, user information could be organized in one place making the processes of onboard and offboard quite simple. The fit with other applications was good, and the fact that access rights were done under roles made sense for user permission.
> 
> **Cons**: There were some defects that we came across in the directory synchronization module. Specifically, the sync process was not initiated automatically as is the case with other platforms, but was to be done manually each time.

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### "Simplifies identity and access management in complex hybrid setup" — 4.0/5

> **Duniemu** | *26 April 2025* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: I appreciated that Identity360 allowed for access formation and management based on roles on both cloud and on-premises infrastructure. The conditional access policies were easy to apply and let us secure the necessary systems by applying real-time risk factors without compromising productivity.
> 
> **Cons**: In my case during data access reviews sometimes there were problems in exporting larger datasets into bulk certification reports. Exporting of larger reports required more time and more attempts which are inconveniences when preparing for my audits.

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### "Delivered strong identity security through intelligent policies" — 4.0/5

> **Marcos** | *27 April 2025* | Media Production | Recommendation rating: 9.0/10
> 
> **Pros**: The most inspiring part was that the Identity360 works on the policy-driven automation level. It allowed for the development of rule-based provisioning that made the users to be given access based on their department and role without being individually assigned.
> 
> **Cons**: I encountered a few issues while trying to synchronize the Group memberships from multiple active directory forests. The fact that cross-domain synchronization required more steps to implement made this relatively less simple.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/1060321/manageengine-identity360)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10015894/ManageEngine-Identity360/> |
| en-AE | <https://www.capterra.ae/software/1060321/manageengine-identity360> |
| en-AU | <https://www.capterra.com.au/software/1060321/manageengine-identity360> |
| en-CA | <https://www.capterra.ca/software/1060321/manageengine-identity360> |
| en-GB | <https://www.capterra.co.uk/software/1060321/manageengine-identity360> |
| en-IE | <https://www.capterra.ie/software/1060321/manageengine-identity360> |
| en-IL | <https://www.capterra.co.il/software/1060321/manageengine-identity360> |
| en-IN | <https://www.capterra.in/software/1060321/manageengine-identity360> |
| en-NZ | <https://www.capterra.co.nz/software/1060321/manageengine-identity360> |
| en-SG | <https://www.capterra.com.sg/software/1060321/manageengine-identity360> |
| en-ZA | <https://www.capterra.co.za/software/1060321/manageengine-identity360> |

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