18 years helping South African businesses
choose better software

What Is Outfindo?

Outfindo offers innovative technology that simplifies online shopping through guided selling, transforming customer interactions into a conversational experience. This not only enhances customer engagement but also significantly boosts e-shop sales by helping customers find exactly what they're looking for, effortlessly. The seamless integration across different product segments makes it a versatile solution for various e-commerce platforms.

Who Uses Outfindo?

Mid-market e-commerce and enterprise corporations seeking to boost sales and enhance customer experience through advanced AI-driven guided selling and personalized interactions.

Outfindo Software - Our solution is applicable to any product segments
Outfindo Software - We ask customers questions that they can easily understand.

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Reviews of Outfindo

Average score

Overall
4.8
Ease of Use
5.0
Customer Service
4.9
Features
4.8
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
82%
4
18%
Peter
Peter
UX designer in Slovakia
Verified LinkedIn User
Sports, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Experience Outfindo

5.0 7 months ago

Pros:

The deployment and communication with Adam from Outfindo, along with his quick responses, were excellent. I appreciate how the product guide interacts with the user when selecting a bike, offering various options and serving as a helpful tool for making the right choice. The time you spend as a beginner searching for a bike is a matter of minutes for Outfindo.

Cons:

At first, the color scheme of the configurator was somewhat problematic, but everything was gradually fine-tuned. What I appreciate is that after launching the new e-shop and its new color scheme, Outfindo adapted to our colors, including the UX.

Jiri
Managing partner in Czechia
Retail, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Outfindo review

5.0 7 months ago

Comments: Very intuitive and easy to implement service.

Pros:

Progressive approach and data driven sollution based on AI learning.

Cons:

That is not available for all product categories :)

Jakub
Customer service in Czechia
Sporting Goods, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

BIKESPORTUL

4.0 7 months ago

Comments: Outfindo made bike selection available to a wider audience, on the other hand I didn't see a dramatic turnaround in conversions. But we will continue to use the plugin.

Pros:

Design and clarity of the application overall customer experience

Cons:

I would say it is little bid expensive per conversion

Jakub
account manager in Czechia
Sports, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

outfindo guide

5.0 7 months ago

Comments: very good experience so far while searching for new bikes

Pros:

very helpful for customers while choosing new bikes

Cons:

there is nothing to complain about when using outfindo guide

Jana
CMO in Czechia
Sports, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent online sales assistant

5.0 7 months ago

Pros:

I appreciate the ease of use and clarity of the tool

Cons:

I don't have any negative experience with Outfindo.