---
description: Learn more about Oct8ne price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Oct8ne Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Oct8ne](/software/1055387/oct8ne)

# Oct8ne

Canonical: https://www.capterra.co.za/software/1055387/oct8ne

> Oct8ne is the only chat (Live chat, Chatbot \& Messaging) with visual support \& catalog integration to show \& recommend products.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Oct8ne?

Businesses of all sizes seeking enhanced customer engagement and personalized support through visual live chat and chatbot solutions for websites or apps.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Oct8ne

## Commercial Context

- **Starting Price**: €49,00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- AI Copilot
- AI/Machine Learning
- Augmented Analytics
- Automated Responses
- Autoresponders
- CRM
- Chat/Messaging
- Chatbot
- Code-free Development
- Customer Support
- Customizable Branding
- Geotargeting
- Interaction Tracking
- Language Detection
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Offline Form
- Personalization
- Pre-Configured Bot
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Integrations (39 total)

- Adobe Analytics
- BigCommerce
- Blogger
- Connectif
- Doofinder
- Drupal
- Empathy Platform
- Freshdesk
- Google Analytics 360
- Google Translate
- HubSpot CRM
- HubSpot Service Hub
- Instagram
- Jimdo
- Joomla

... and 24 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Communications Management Software](https://www.capterra.co.za/directory/31002/customer-communications-management/software)

## Related Categories

- [Customer Communications Management Software](https://www.capterra.co.za/directory/31002/customer-communications-management/software)
- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)
- [Chatbot Software](https://www.capterra.co.za/directory/32448/chatbot/software)
- [Conversational AI Platforms](https://www.capterra.co.za/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Tidio](https://www.capterra.co.za/software/144040/tidio-chat) — 4.7/5 (590 reviews)
3. [Freshchat](https://www.capterra.co.za/software/158117/freshchat) — 4.1/5 (115 reviews)
4. [Pipedrive](https://www.capterra.co.za/software/132666/pipedrive) — 4.5/5 (3042 reviews)
5. [Sobot](https://www.capterra.co.za/software/1072329/Sobot) — 4.9/5 (92 reviews)

## Reviews

### "Innovador y resolutivo" — 5.0/5

> **Xavier** | *31 October 2023* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: El soporte y la ayuda para ponerlo en marcha. El visor es una herramienta esencial para nosotros.
> 
> **Cons**: De momento se adapta a lo que necesitamos. Tiene muchas funciones que ni siquiera usamos.

-----

### "Muy buen producto y soporte" — 5.0/5

> **Antonio** | *20 September 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: El proceso de onlboarding fué muy sencillo con mucho soporte por parte del equipo de Oct8ne. Además, a nivel de funcionalidades cubría con todo lo esperado tanto a nivel de chat como de integración con Whatsapp.
> 
> **Cons**: De momento no podria decir que hay algo que no me ha gustado. Cumple con lo que estábamos buscando y necesitamos.
> 
> Estamos mejorando la atención con el cliente en tiempo real así como procesos internos de reservas y confirmaciones de cita por Whatsapp

## Links

- [View on Capterra](https://www.capterra.co.za/software/1055387/oct8ne)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10013302/Oct8ne/> |
| en-AE | <https://www.capterra.ae/software/1055387/oct8ne> |
| en-AU | <https://www.capterra.com.au/software/1055387/oct8ne> |
| en-CA | <https://www.capterra.ca/software/1055387/oct8ne> |
| en-GB | <https://www.capterra.co.uk/software/1055387/oct8ne> |
| en-IE | <https://www.capterra.ie/software/1055387/oct8ne> |
| en-IL | <https://www.capterra.co.il/software/1055387/oct8ne> |
| en-IN | <https://www.capterra.in/software/1055387/oct8ne> |
| en-NZ | <https://www.capterra.co.nz/software/1055387/oct8ne> |
| en-SG | <https://www.capterra.com.sg/software/1055387/oct8ne> |
| en-ZA | <https://www.capterra.co.za/software/1055387/oct8ne> |
| es | <https://www.capterra.es/software/1055387/oct8ne> |
| es-AR | <https://www.capterra.com.ar/software/1055387/oct8ne> |
| es-CL | <https://www.capterra.cl/software/1055387/oct8ne> |
| es-CO | <https://www.capterra.co/software/1055387/oct8ne> |
| es-CR | <https://www.capterra.co.cr/software/1055387/oct8ne> |
| es-DO | <https://www.capterra.do/software/1055387/oct8ne> |
| es-EC | <https://www.capterra.ec/software/1055387/oct8ne> |
| es-MX | <https://www.capterra.mx/software/1055387/oct8ne> |
| es-PA | <https://www.capterra.com.pa/software/1055387/oct8ne> |
| es-PE | <https://www.capterra.pe/software/1055387/oct8ne> |
| it | <https://www.capterra.it/software/1055387/oct8ne> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra South Africa helps find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.za","url":"https://www.capterra.co.za/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.za/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Oct8ne","description":"Oct8ne is a chat solution  (Live chat, Chatbot &amp; Messaging) with visual support catalog integration. Oct8ne allows users to show in real time products of their catalog in a shared space - the coviewer - where agent and client can see the same. The agent can also see the product viewed by the customer before opening the chat, and see in real time the product the client is looking at. Add to cart and check out buttons allow the agent to guide throughout the whole purchase process.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8a92e2ea-b7db-48ca-9dca-5a140f216818.png","url":"https://www.capterra.co.za/software/1055387/oct8ne","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/1055387/oct8ne#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"offers":{"price":"49","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.co.za/software/1055387/oct8ne#faqs","mainEntity":[{"name":"What Is Oct8ne?","@type":"Question","acceptedAnswer":{"text":"Oct8ne is a chat solution(Live chat, Chatbot & Messaging) with visual support catalog integration. Oct8ne allows users to show in real time products of their catalog in a shared space - the coviewer - where agent and client can see the same. The agent can also see the product viewed by the customer before opening the chat, and see in real time the product the client is looking at. Add to cart and check out buttons allow the agent to guide throughout the whole purchase process.","@type":"Answer"}},{"name":"Who Uses Oct8ne?","@type":"Question","acceptedAnswer":{"text":"Businesses of all sizes seeking enhanced customer engagement and personalized support through visual live chat and chatbot solutions for websites or apps.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"/directory/31002/customer-communications-management/software","@type":"ListItem"},{"name":"Oct8ne","position":3,"item":"/software/1055387/oct8ne","@type":"ListItem"}],"@id":"https://www.capterra.co.za/software/1055387/oct8ne#breadcrumblist"}]}
</script>