---
description: Learn more about Ingrid price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ingrid Price, Reviews & Features - Capterra South Africa 2026
---

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# Ingrid

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> Ingrid Delivery Platform connects retailers, carriers, and consumers to create a better shopping experience for everyone.
> 
> Verdict: Rated **4.6/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Ingrid?

Ingrid Delivery Platform connects retailers, carriers, and consumers to create a better shopping experience for everyone. Ingrid offers pre- and post-purchase solutions for delightful deliveries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 10 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ingrid

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Swedish
- **Available Countries**: Netherlands, Norway, Sweden, United Kingdom

## Features

- Carrier Management
- Reporting/Analytics
- Shipment Tracking

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Transportation Management Systems](https://www.capterra.co.za/directory/30820/transportation-management/software)

## Related Categories

- [Transportation Management Systems](https://www.capterra.co.za/directory/30820/transportation-management/software)
- [Shipping Software](https://www.capterra.co.za/directory/30104/shipping/software)
- [Delivery Management Software](https://www.capterra.co.za/directory/31261/delivery-management/software)

## Alternatives

1. [Elite EXTRA](https://www.capterra.co.za/software/131389/elite-extra) — 4.7/5 (356 reviews)
2. [Detrack](https://www.capterra.co.za/software/188592/detrack) — 4.7/5 (94 reviews)
3. [Transvirtual](https://www.capterra.co.za/software/219013/transvirtual) — 4.8/5 (68 reviews)
4. [Track-POD](https://www.capterra.co.za/software/178880/track-pod) — 4.7/5 (140 reviews)
5. [DispatchTrack](https://www.capterra.co.za/software/134319/dispatchtrack) — 4.5/5 (34 reviews)

## Reviews

### "Great platform for companies who want to evolve their checkout" — 5.0/5

> **Malin** | *19 December 2024* | Pharmaceuticals | Recommendation rating: 9.0/10
> 
> **Pros**: I like that Ingrid is an innovative and actionable company that listen to our challanges and development idéas. The weekly follow up with CSM makes improvement easy\! 
The platform is user friendly and support you in reaching your KPIs.
> 
> **Cons**: Sometimes you can feel that Ingrid is a growing company where the backlog for support tickets increase. Hence response time for smaller issues can take some time to get solved. Support is always great though\!
> 
> Ingrid is a company with close support to its customers who listen to and take action on your ideas.
Their platform has a lot of good features and it's constantly evolving.

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### "Ingrid an very inovative company who are set for the future" — 5.0/5

> **Christoffer** | *17 October 2024* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: They are very inovative in the check-out step and always ahead compared to competitors.
> 
> **Cons**: Its an inovative and young company and are learning and adopting. Sometimes some SOP are not set in advance before launch but they are getting better on that.
> 
> Im happy to work with Ingrid and the team in a management position. They are flexivble and want to adopt and develope roadmap after customer needs.

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### "Easy accessible optimizing" — 4.0/5

> **Mattias** | *19 November 2024* | Cosmetics | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use and a lot of experiment opportunities in order to optimize revenue and customer satisfaction. We've been able to elevate our freight game since starting to use Ingrid.
> 
> **Cons**: We've had some issues with error messages that we have needed support with that would have been nice to be able to solve ourselves, especial when they are having a big backlog. Always great support though.
> 
> Its been both fun and Great collaboration and a software that

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### "Great delivery platform\!" — 5.0/5

> **Pontu** | *11 November 2024* | Apparel & Fashion | Recommendation rating: 9.0/10
> 
> **Pros**: User friendly backoffice, great A/B testing functionality
> 
> **Cons**: No availablity of raw data extraction but I know a analytics solution is on its way
> 
> Supportive and solution oriented account managers, easy to use, easy to do changes and test new shipping solutions. Overall very good.

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### "Ingrid Checkout v1" — 4.0/5

> **Nils Erik** | *17 April 2024* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of setup and admin. Most forwarders already available and ready to use with almost no issues when setting up
> 
> **Cons**: I miss some feature on currency to make it possible to just add multiple pricing per currency and not just one setup per currency. Not huge issue, but believe it would make it easier
Perhaps also a more "friendly" way to add information lines below the option in checkout
> 
> Very happy. Easy to use, fast support and all issues have been solved quickly

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## Links

- [View on Capterra](https://www.capterra.co.za/software/1053881/ingrid)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10012813/Ingrid/> |
| en-AE | <https://www.capterra.ae/software/1053881/ingrid> |
| en-AU | <https://www.capterra.com.au/software/1053881/ingrid> |
| en-CA | <https://www.capterra.ca/software/1053881/ingrid> |
| en-GB | <https://www.capterra.co.uk/software/1053881/ingrid> |
| en-IE | <https://www.capterra.ie/software/1053881/ingrid> |
| en-IL | <https://www.capterra.co.il/software/1053881/ingrid> |
| en-IN | <https://www.capterra.in/software/1053881/ingrid> |
| en-NZ | <https://www.capterra.co.nz/software/1053881/ingrid> |
| en-SG | <https://www.capterra.com.sg/software/1053881/ingrid> |
| en-ZA | <https://www.capterra.co.za/software/1053881/ingrid> |

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