---
description: Learn more about Blackninja Feedback price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Blackninja Feedback Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Blackninja Feedback](/software/1051412/blackninja-feedback)

# Blackninja Feedback

Canonical: https://www.capterra.co.za/software/1051412/blackninja-feedback

> Cloud-based tool that helps collect guest feedback from multiple channels, gather actionable metrics, and make data-driven decisions.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Blackninja Feedback?

Guest experience managers responsible for guest feedback and recovery, Director of operations

## About the vendor

- **Company**: Blackninja Feedback

## Commercial Context

- **Starting Price**: CA$499,00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Customizable Templates
- Dashboard
- Data Visualization
- Feedback Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Reporting/Analytics
- Sentiment Analysis
- Social Media Integration
- Text Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Reputation Management Software](https://www.capterra.co.za/directory/30750/reputation-management/software)

## Related Categories

- [Reputation Management Software](https://www.capterra.co.za/directory/30750/reputation-management/software)
- [Feedback and Reviews Management Software](https://www.capterra.co.za/directory/31024/review-management/software)
- [Customer Experience Software](https://www.capterra.co.za/directory/30671/customer-experience/software)

## Alternatives

1. [Trustpilot](https://www.capterra.co.za/software/169618/trustpilot) — 4.5/5 (1202 reviews)
2. [Birdeye](https://www.capterra.co.za/software/152997/birdeye) — 4.7/5 (702 reviews)
3. [eShoppingAdvisor](https://www.capterra.co.za/software/1066492/eshoppingadvisor) — 5.0/5 (20 reviews)
4. [Swell](https://www.capterra.co.za/software/172802/swell) — 4.6/5 (355 reviews)
5. [Weave](https://www.capterra.co.za/software/141842/weave) — 4.3/5 (668 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1051412/blackninja-feedback)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10011140/Blackninja-Feedback/> |
| en-AE | <https://www.capterra.ae/software/1051412/blackninja-feedback> |
| en-AU | <https://www.capterra.com.au/software/1051412/blackninja-feedback> |
| en-CA | <https://www.capterra.ca/software/1051412/blackninja-feedback> |
| en-GB | <https://www.capterra.co.uk/software/1051412/blackninja-feedback> |
| en-IE | <https://www.capterra.ie/software/1051412/blackninja-feedback> |
| en-IL | <https://www.capterra.co.il/software/1051412/blackninja-feedback> |
| en-IN | <https://www.capterra.in/software/1051412/blackninja-feedback> |
| en-NZ | <https://www.capterra.co.nz/software/1051412/blackninja-feedback> |
| en-SG | <https://www.capterra.com.sg/software/1051412/blackninja-feedback> |
| en-ZA | <https://www.capterra.co.za/software/1051412/blackninja-feedback> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra South Africa helps find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.za","url":"https://www.capterra.co.za/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.za/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Blackninja Feedback","description":"Gather feedback from web forms, online reviews, social media, and more, ensuring no valuable insights slip through the cracks. Access a single, intuitive dashboard where you can monitor and analyze feedback from various channels in real-time, saving you time and effort. Dive deep into our robust analytics and discover trends, patterns, and actionable metrics that empower you to make informed decisions and drive meaningful improvements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ef44c0ab-c850-45e9-83b6-b83cd940fba3.png","url":"https://www.capterra.co.za/software/1051412/blackninja-feedback","@id":"https://www.capterra.co.za/software/1051412/blackninja-feedback#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"499","@type":"Offer","priceCurrency":"CAD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.za/software/1051412/blackninja-feedback#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Blackninja Feedback?","@type":"Question","acceptedAnswer":{"text":"Gather feedback from web forms, online reviews, social media, and more, ensuring no valuable insights slip through the cracks. Access a single, intuitive dashboard where you can monitor and analyze feedback from various channels in real-time, saving you time and effort. Dive deep into our robust analytics and discover trends, patterns, and actionable metrics that empower you to make informed decisions and drive meaningful improvements.","@type":"Answer"}},{"name":"Who Uses Blackninja Feedback?","@type":"Question","acceptedAnswer":{"text":"Guest experience managers responsible for guest feedback and recovery, Director of operations","@type":"Answer"}}]},{"@id":"https://www.capterra.co.za/software/1051412/blackninja-feedback#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Reputation Management Software","position":2,"item":"/directory/30750/reputation-management/software","@type":"ListItem"},{"name":"Blackninja Feedback","position":3,"item":"/software/1051412/blackninja-feedback","@type":"ListItem"}]}]}
</script>