--- description: Learn more about Aesthetix CRM price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Aesthetix CRM Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/6/marketing-automation/software) > [Aesthetix CRM](/software/1051303/aesthetix-crm) # Aesthetix CRM Canonical: https://www.capterra.co.za/software/1051303/aesthetix-crm Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/1051303/aesthetix-crm?page=2) > Cloud-based marketing platform that helps med spas and plastic surgery practices handle email campaigns, customer leads, and more. > > Verdict: Rated **4.9/5** by 29 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Aesthetix CRM? Medical Spa Practices, Plastic Surgery Practices, Dermatologists, and other Medical Aesthetic Practices. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 29 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Aesthetix CRM ## Commercial Context - **Starting Price**: US$499,00 - **Pricing model**: Flat Rate - **Pricing Details**: Pricing starts at $299 per month with a required onboarding of $1,500+ depending on practice size, \# of locations, and customizations. We also offer a number of add-ons including AI Chat, AI Voice, WhatsApp, EMR integrations, and more. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - CRM - Campaign Management - Conversion Tracking - Drip Campaigns - Email Marketing - Landing Pages/Web Forms - Lead Management - Lead Qualification - Marketing Automation - ROI Tracking - Segmentation - Social Marketing - Template Management - Third-Party Integrations - Website Visitor Tracking ## Integrations (10 total) - 4D EMR - Aesthetic Record - Boulevard - Cherry - Google Ads - High Level Software - Nextech EHR & PM - PatientNow - ZENOTI - Zapier ## Support Options - Email/Help Desk - Knowledge Base - Chat ## Category - [Marketing Automation Software](https://www.capterra.co.za/directory/6/marketing-automation/software) ## Alternatives 1. [Systeme.io](https://www.capterra.co.za/software/198994/systeme) — 4.8/5 (2128 reviews) 2. [Brevo](https://www.capterra.co.za/software/132996/brevo) — 4.6/5 (3512 reviews) 3. [ActiveCampaign](https://www.capterra.co.za/software/79367/activecampaign) — 4.6/5 (2568 reviews) 4. [MailerLite](https://www.capterra.co.za/software/136603/mailerlite) — 4.7/5 (2322 reviews) 5. [Mailchimp](https://www.capterra.co.za/software/110228/mailchimp) — 4.5/5 (17677 reviews) ## Reviews ### "A CRM That Truly Partners With Your Business" — 5.0/5 > **Jeanette** | *01 July 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Direct access to the \[sensitive content hidden\] has been a game changer — \[sensitive content hidden\] is hands-on, approachable, and always willing to assist. His responsiveness and genuine involvement truly set AesthetixCRM apart from other platforms we've used. Additionally, the seamless integration with our existing systems, such as Zenoti, and the consistent rollout of well-communicated updates make the platform reliable and easy to work with. > > **Cons**: The speed of AesthetixCRM can be slow at times, and it would be great to see improvements in this area. I understand that an upgrade is planned soon, which should help. > > We’ve had the pleasure of working with AesthetixCRM for over a year now, and the experience has been consistently positive. \[sensitive content hidden\], the \[sensitive content hidden\], has been incredibly responsive — always quick to reply and genuinely willing to assist. Whether it’s a technical question, a workflow update, or general platform guidance, we know we can count on him to step in when needed. One of the standout aspects of AesthetixCRM is how updates and new features are rolled out. Everything is implemented in a timeous and well-communicated manner, with minimal disruption to our day-to-day operations. The team’s commitment to continuous improvement and a seamless user experience is clear in every interaction. As Skin Renewal’s Online Team, we manage a high volume of leads and data across 20 clinics. Having a CRM that not only supports our operations but grows with us — and a team that feels like a true partner — has made a meaningful impact on how we work. Thank you to \[sensitive content hidden\] and the entire AesthetixCRM team for your continued support, professionalism, and dedication. We’re grateful for the collaboration and excited to see what the future holds. — Skin Renewal \& The Online Team ----- ### "A Great CRM and Marketing Cloud" — 5.0/5 > **Jeremy** | *02 July 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Aesthetix CRM is a complete solution that includes marketing funnels. Aesthetix CRM makes it easy for us to communicate with our patients while being able to track our patients/customers through the pipeline and their journeys. Aesthetix CRM's onboarding team was thorough in the setup, helping customize their solution to our needs. In addition to their robust online support library, their support team is more than fantastic, they are available 5 days a week and there is nothing they don't know. The system is easy to use, intuitive, and delivers exactly what we need to be successful. > > **Cons**: If I had to pick on one thing, I would say that I am still working on setting up some reporting to track attribution to revenue. The system clearly tracks ad spend and revenue, but I am still trying to attribute revenue to the specific ad campaigns. ----- ### "Aesthetix is worth the investment" — 4.0/5 > **Kendall** | *07 July 2026* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: The customer service at Aesthetix is top notch. They do everything in their power to help you. I also like that they are constantly building onto it based on the need of the users. They do communicate changes well and are open to suggestions. After you get used to it, it really can do so much for your business. > > **Cons**: It can get redundant at times. The intergration with PatientNow can be tricky at times. Workflows could be a little more user friendly. > > We have had a positive experience with the team at Aesthetix. They are kind are helpful. It is a bit of a learning curve at times, but they handle it with grace and their chatbot is one of the best out there. ----- ### "Good software, but do not be rushed through onboarding" — 3.0/5 > **Ramin** | *11 August 2026* | Health, Wellness & Fitness | Recommendation rating: 5.0/10 > > **Pros**: The software itself is well designed and has considerable potential. I particularly like the ability to centralize leads, communications, workflows, and marketing sources in one CRM. > > **Cons**: The onboarding and post-launch support have been the weakest parts of our experience. We went live before several important integrations and tracking functions had been fully tested, leaving our team to discover and troubleshoot significant issues afterward. > > The Aesthetix CRM software itself appears to be good, but our onboarding and post-launch support experience has been very disappointing. We chose Aesthetix in large part to integrate our website, social media, Google Business and other lead sources into one system. We went live before several of those integrations were fully functional or had been adequately tested. Aesthetix also required our website contact forms to be routed through their system, which required additional work and expense on our end. After going live, we discovered that although those leads were reaching Aesthetix, our existing Google Ads conversion tracking was no longer functioning properly. This was not identified during onboarding, and the loss of accurate conversion data has been harmful to our ability to measure and optimize our advertising. We also went live with unresolved social media integration issues. On the day our account was transitioned out of onboarding, we already had problems requiring assistance. We were nevertheless handed off to our new representative, who was then unavailable for approximately 10 days. Since then, getting timely hands-on technical assistance has been frustrating, with much of the troubleshooting falling back on our own staff and marketing consultant. The software has considerable potential, so I hope our experience improves, and I will update this review as things develop. My strongest recommendation to anyone implementing Aesthetix is simple: do not leave onboarding or agree to go live until every integration, lead source, workflow and tracking function important to your practice has been individually tested and confirmed to work. ----- ### "A solid all-in-one platform for multi-location practices" — 5.0/5 > **Ebony** | *12 May 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: - Automation capabilities: We use the workflow builder for lead nurture sequences, pipeline management integrated with Zenoti, and reactivation and retention campaigns - all running without manual intervention. For a multi-location operation, having that infrastructure in one platform is a real operational advantage. - Value for money is good when compared to other options, even with the HIPAA compliance add-on. - Customer support has been great. The team is responsive, actually resolves issues, and doesn't pass you around. The help article library is also thorough. > > **Cons**: - Extra charges incurred from outgoing emails/SMS - Lack of data from automated workflows. Ex. What stage of the workflow are people converting / dropping off. Revenue generated by workflows. > > Aesthetix CRM has become a core part of how we run marketing and patient communication across our clinic locations. The platform is relatively intuitive, the support team is reliable, and the automation depth has meaningfully improved our follow-through on lead nurture and patient retention. For the price point, it delivers a strong breadth of capability - pipeline management, two-way communication, campaign tracking and automation, and Zenoti integration — in a single system. It's a solid choice for any med spa or aesthetics practice that's serious about scaling their patient communication without scaling their headcount. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/1051303/aesthetix-crm?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/1051303/aesthetix-crm) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data